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Lexus of Jacksonville
- Car Dealers
- Jacksonville, FL
About this business
Location details
10259 Atlantic Blvd, Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:30 p.m. | |
| Tue | 7:00 a.m. to 7:30 p.m. | |
| Wed | 7:00 a.m. to 7:30 p.m. | |
| Thu | 7:00 a.m. to 7:30 p.m. | |
| Fri | 7:00 a.m. to 7:30 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Dealerships was very helpful and lined up two cars for me to look at. Jane cigir was very knowledgeable; got to test drive both cars and ended up buying a white Lexus with the same features as the black one I originally was interested in. The service department was great; they detailed and buffed the car, did a wheel alignment and balanced the tires. Victor norton in the service department inflated the spare tire as we were getting ready to leave for a two hour drive back home. Dealership is open to negotiation and I think w... read more
Business response:
We are pleased to be your automotive choice, thank you! I’m appreciative that we could deliver and exceptional experience for you – it’s truly our goal. Fond regards, Brian Zehren, General Manager.
Beautiful car, great sales person ((Aaron McCullers) and overall excellent experience.
Business response:
This is, without a doubt, the type of rating we strive for. Thank you for your business! It’s a pleasure to serve your automotive needs. Respectfully, Brian Zehren, General Manager.
Very friendly dealership.
Business response:
A 5-Star rating and providing exceptional customer service are our goals. Thank you for both your assessment and your business. Kind regards, Brian Zehren, General Manager – Lexus of Jacksonville.
good
Business response:
Our Team looks forward to welcoming your forthcoming return. We are dedicated to ensuring you receive the finest in customer service superiority. In appreciation, Brian Zehren, General Manager.
Excellent communication without being too pushy.
Business response:
Thank you, sincerely. We are devoted to making sure you unfailingly enjoy a 5-Star experience on every visit. Many thanks and take care, Brian Zehren, General Manager.
Perfect conversation. Found out every-thing about vehicle.
Business response:
In all honesty, it’s a delight to serve your automotive needs. We appreciate your business and your loyalty. Kind regards, Brian Zehren, General Manager.
Very knowledgeable and no pressure experience.
Business response:
Thank you! We consistently work to uphold only the best in customer service for our clients. So, if there is anything we may enhance regarding your experience, please feel free to let me know. You may reach me at (888) 721-3509, or via email at bzehren@fieldsauto.com. Thanks for being a valued customer. Best, Brian Zehren, General Manager.
Awesome experience these guys treated me great thus far.
Business response:
We are sincerely grateful for your delightful assessment of our Dealership. Here at Lexus of Jacksonville, we strive to preserve only the finest experience for our customers. I would appreciate the opportunity to speak with you and find out what challenges our Team can overcome, so that we provide you with a 5-star experience on your next visit. Please contact me at your earliest convenience at (888) 721-3509, or bzehren@fieldsauto.com. We truly appreciate your patronage. With sincere thanks, Brian Zehren, General Manager.
Prompt & responsive in providing information, but no bargaining here. Not competitively priced considering the vehicle had been sideswiped in an accident according to the Carfax report.
Business response:
I certainly apologize for the poor experience that lead to this 3-star rating. We strive to maintain only the best customer experience. I would appreciate the opportunity to speak with you so that I may learn what went wrong and address these items with our Staff. Additionally, I will work to resolve any outstanding issues and hopefully, restore your faith in our dealership. Please reach out to me at (888) 721-3509, or at bzehren@fieldsauto.com. Thank you and I look forward to speaking with you. All the best, Brian Zehren, G... read more
Frequently asked questions about Lexus of Jacksonville
How is Lexus of Jacksonville rated?
Lexus of Jacksonville has a 4.8 star rating with 9,481 reviews.
When is Lexus of Jacksonville open?
Lexus of Jacksonville is open now. It will close at 7:30 p.m.
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