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Lexus of Jacksonville

4.8

About this business

Service offering pick-up and delivery valet. Our sales department has virtual, remote, contact-free options. We're committed to the health, safety, and needs of our customers. Enhanced sanitization processes in place, including Anti-Microbial vehicle treatments. 

Location details

10259 Atlantic Blvd, Jacksonville, FL, 32225, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:30 p.m.
Tue7:00 a.m. to 7:30 p.m.
Wed7:00 a.m. to 7:30 p.m.
Thu7:00 a.m. to 7:30 p.m.
Fri7:00 a.m. to 7:30 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.86,835 reviews
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Kelsey Dempsey's profile image
Kelsey Dempsey 
8 years ago

Moe is always extremely helpful and goes above and beyond to always make sure I am taken care of. I have never left the Lexus dealership unhappy with the outcome of my visit. The service here is far above any service I have ever received at any other store or car dealership. 

Nancy O'Sullivan's profile image
Nancy O'Sullivan 
8 years ago

When you let your sales people and techs drive up and down a residential road at 50 to 80 mph your a major danger to society. 

Connie Harris-McFadden's profile image
Connie Harris-McFadden 
8 years ago

I was truly amazed by the excellent customer service my husbnd and I received. My salesman, Michael Green was exceptional and responded our needs promptly. This is my 1st Lexus vehicle and I am very impressed with the service results and especially the performance of the vehicle. I Love my Lexus... 

Regina Ashley-Hickson's profile image
Regina Ashley-Hickson 
8 years ago

No worries, but did not appreciate the costumer svc received when i needed a key battery replaced the gentleman acted like it was money out his pocket...I paid for it n it did not last just replace it man !! 

Stephanie Howard's profile image
Stephanie Howard 
8 years ago

Bought a pre-owned GS350 and there wasn't a better price in town. Nick, my salesman, was patient and diligent through the whole process never making me feel pressured. The Finance department was a breeze, thank you Allison. I recommend Lexus of Jacksonville for your next car. P.S. I had a Lexus, then bought a Toyota, and within just 2 years I was ready to switch back to Lexus. No comparison. 

Ernie Cornehl's profile image
Ernie Cornehl 
8 years ago

Have a 2007 ls 460 which has a "sticky" interior door handle recall. Have waited 8+ months with no parts. Had the door repaired for $400 and Lexus says too bad that I did not wait long enough. Obviously the last Lexus in my family. Ernie 

Lillian Cason's profile image
Lillian Cason 
8 years ago
Kathy Scott's profile image
Kathy Scott 
8 years ago

I have owned a lexus for the last15 years, different vehicles...and i am extremely dissatisfid with "leather enhnacement" handling of my 2007 LS460. Curious if others are receiving similar run around? I was told last August the dash&door leather would be replaced...never heard a word...when i called in, was tol December, NOW bing told upon calling in for status update that "my vehicle does not even qualify for the prgram??? Wish i could attach a picture of the defective, inferior product that was used on/in this luxury sedan... read more

Tia Reiki's profile image
Tia Reiki 
8 years ago

When you call @Atlantic, They don't know anything , staff need training, went to orange park & it was ok however Orlando; Exceptional Service & very knowledgeable on phone & when visited 

Frequently asked questions about Lexus of Jacksonville

How is Lexus of Jacksonville rated?

Lexus of Jacksonville has a 4.8 star rating with 6,835 reviews. 

When is Lexus of Jacksonville open?

Lexus of Jacksonville is open now. It will close at 7:30 p.m.  

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