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Lexus of Jacksonville
- Car Dealers
- Jacksonville, FL
About this business
Location details
10259 Atlantic Blvd, Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:30 p.m. | |
| Tue | 7:00 a.m. to 7:30 p.m. | |
| Wed | 7:00 a.m. to 7:30 p.m. | |
| Thu | 7:00 a.m. to 7:30 p.m. | |
| Fri | 7:00 a.m. to 7:30 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It seem like they didn’t care. They contacted me once and the car I was looking at it was already under contract. I called back the next day and they said that my sales person would get a hold of me again and never did.
Asanti is pretty great, looking forward to buy from him again
Very good. Followed up immediately
Great service and helpful
Was sold before I could get there to look at it.
I’m afraid I will not be able to give positive feedback. I have spent months looking for the perfect vehicle & was ecstatic to find this one. My husband called last Friday & was told it was still available, we sent pictures of our trade and were told to call back to finalize on Monday. We called back on Monday morning to complete paperwork and we were told it was SOLD. It seems that no one updated the status to “pending” or “sale in process ” or whatever the case may be. Such a disappointment.
Business response:
Julia, we are disappointed to hear about your experience, but totally understand your frustration. Please reach out to us at (704) 594-1703 when you can so we can address this situation directly. Thank you and have a great day.
Will not negotiate on the phone or internet. Instead said I had to drive an hour and a half each direction. Dealership and director of sales specifically are stuck in the past prior to the internet and phone sales. They think the only way to sale a car is in person. I know they just want to get you to come in person where you will put up with a day long negotiation until you become to tired and accept a higher price than you otherwise would.
Dealer got back to me. Salesman and Used car sales manager were very helpful. Test drove used car I thought I wanted but it wasn’t to my liking after all. So didn’t buy though the offered attractive alternatives.
Great
Frequently asked questions about Lexus of Jacksonville
How is Lexus of Jacksonville rated?
Lexus of Jacksonville has a 4.8 star rating with 9,116 reviews.
When is Lexus of Jacksonville open?
Lexus of Jacksonville is open now. It will close at 7:30 p.m.
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