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10259 Atlantic Blvd, Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:30 p.m. | |
| Tue | 7:00 a.m. to 7:30 p.m. | |
| Wed | 7:00 a.m. to 7:30 p.m. | |
| Thu | 7:00 a.m. to 7:30 p.m. | |
| Fri | 7:00 a.m. to 7:30 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
smooth transaction
Business response:
Jeanne, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about our team. Congratulations on your new Lexus and welcome to our Hendrick Lexus Charlotte family!
Billy took great care of me through the whole process, and was very communicative. Abigail made the paperwork very easy to work through, and Dillon explained all of the gadgets, buttons, and tech extremely well. I wish this dealership was in Savannah, GA where I live. It was worth the drive. I definitely recommend this dealership.
Business response:
Bryan, we are grateful for your business and your recommendation! It means a lot to hear that you had such a seamless experience with our team at Lexus of Jacksonville, and we will pass along your praise to Billy, Abigail, and Dillon for their efforts. Safe travels in your new ride!
Good experience
The car was in excellent condition and both the Sals Manager knowledgeable and helpful. Unfortuneatly, I decided to wait, and the care had been sold. The dealership notified me polietly and follwoed up well.
Welll done Stoler Lexus ! My salesman was Sam who took great care of me as though I was his sister. He assured me that the preowned car I was purchasing would truly be as I expected (perfect) and he was right!!! Sam was always available for me , by phone to discuss my concerns and other relative conversations throughout the entire process as this was an out of state purchase. I would not hesitate to recommend Sam / Stoler Lexus to any family member or friend in need of a Lexus.
Business response:
Hi Lori, thank you for sharing your feedback about Sam! We appreciate your business and hope to see you again at Stoler Lexus. Drive safely!
Advertised price on CarGurus is $122.865. When I called saleswoman said the last offer is $40000 over MSRP. Would you like to over bid that. I said thank you
Business response:
Anwar, our advertised pricing on platforms like CarGurus reflects current market conditions and dealership pricing at the time of listing; however, availability and demand can shift quickly—especially for high-demand vehicles. When our team mentioned another offer above MSRP, the intent was to provide transparency about real-time interest, not to discourage you. The vehicle you inquired about has seen significant demand, and while we strive to keep our pricing competitive, some customers may choose to offer more to secure th... read more
Never contacted me back
Business response:
Jim, thank you for your feedback. I see that you were interested in a GX 550, and you live outside of our market area. Due to the demand for GX, we do not sell them outside of our market area. I do see that a member of our internet team messaged explaining this policy and offering a pre-owned alternative. Please contact me directly if you would like to discuss any other options. Kristopher Waterman - General Manager - 904-722-4395
Seamless, My salesperson made things very simple for me. Paperwork 15 mins tops. Good experience all the way around.
Sean Sullivan is a great salesman. He stayed in touch with me thru the whole process and I can't say enough about the rest of the staff. Everyone was wonderful and I would definitely drive down again from Mississippi to purchase another if it was avaliable. Thanks again Tyrone
Lexus of Jacksonville has a 4.8 star rating with 9,116 reviews.
Lexus of Jacksonville is open now. It will close at 7:30 p.m.
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