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Lexington Law
- Credit Counseling Service
- Birmingham, AL
About this business
Location details
2100 Southbridge Pkwy Suite 650, Birmingham, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I wouldn't even give a star for this rating if I could this company is a scam they wasted over a year of my time and money. They barely got anything removed from my credit. They only focused on stuff that didn't even raise my credit in 1 year of their services my credit only raised my credit 20 points. I came to Lexington Law for help so I could get into an apartment and not have a huge deposit. I ended up having to pay almost $3k to get in due to nothing being done to my credit. I have gone in the past to another credit rep... read more
Business response:
Lexington is sorry to hear of this client’s dissatisfaction with the firm’s services. Lexington represented this and every client to ensure that negative items on their credit report are accurate and substantiated under the Fair Credit Reporting Act. Lexington is unable to control whether an item is removed or if the credit bureaus continue to report it as that decision is made by the creditor and/or the bureau based on their investigations under the FCRA. Lexington represents clients in sending communications on their behal... read more
Lexington Law has been a great help to my credit repair and I thoroughly appreciate their ability to take care of the leg work as far as disputing items on my credit reports. As a victim of a predatory loan and a vindictive loan officer, I can tell you that when you challenge errors, negative remarks or inaccurate information on your own, the financial institutions do NOT take you serious and will go out of their way to make your life as close to hell as humanly possible. Lexington Law helped me get inaccurate information co... read more
From day one I received countless phone calls and voice mails (at least 3 per day) about how they were working on my credit file and letters were being prepared and sent on my behalf. Each voicemail also advised how “imperative it was they speak to me today”. This many phone calls and voicemails a day is absolutely paralyzing to one who suffers from severe anxiety and PTSD each and every day. I couldn’t bring myself to answer a call from them, nor return their phone calls. I regret that in so many ways. I was charged around ... read more
Business response:
This is Lexington Law Firm’s official Response to Ms. ****’s Comment with the Better Business Bureau. On December 27, 2018, Ms. **** contacted Lexington and engaged the firm to represent her in ensuring that the negative items listed on her credit reports are a fair, accurate, and substantiated portrayal of her credit history in accordance with the Fair Credit Reporting Act. Lexington does so by challenging negative items, at the direction of its client, with the credit bureaus and sending letters on the client’s behalf dire... read more
I had no idea your credit is so important and you have straightened everything out for me .It took some time and I'm thankful keep up the good work.
Lied to me about being able to repair my credit. They only will address few at a time. Even if they keep sending same letters to invalid address or invalid contact, it still counts as one of the monthly service. I've informed them over and over to skip invalid address and focus on others. They refused. I've been with them for year and half. That money I paid for the service could have gone to settlement with the creditors directly and removed it from my records. I've been robbed by Lexington law.
Business response:
Lexington is sorry to hear of this client’s dissatisfaction with the firm’s services. Lexington represented this and every client to ensure that negative items on their credit report are accurate and substantiated under the Fair Credit Reporting Act. Lexington is unable to control whether an item is removed or if the credit bureaus continue to report it as that decision is made by the creditor and/or the bureau based on their investigations under the FCRA. Lexington represents clients in sending communications on their behal... read more
My husband received a call from Lexington Law and immediately signed up with them not knowing anything about the company. He then called me, so that I could authorize them to pull my credit and sign me up as well. I did not sign up, I told them that I am not interested as I know about the company and how they will do the least to make sure they can keep you in the program for years. Upon my advising that I wasn't interested, my husband said that he was no longer interested as well and wanted to cancel his account. Keep in mi... read more
Business response:
This is Lexington Law Firm’s response to Ms. *******s Online Comment with the Better Business Bureau. Lexington sincerely apologizes for the events that occurred and has promptly investigated the unusual circumstances that she raised in her Comment. Lexington is committed to honoring all clients’ cancellation requests at any time during the representation, and the firm regrets to hear of the inconvenience that she and her husband experienced. An attorney from Lexington reached out to Ms. ****** directly to inform her of the ... read more
At first I was impressed with the customer service. However the same day I signed up with them I did some research and saw the many bad reviews about this company. I was also shocked to see the C rating listed with the BBB. I decided in less than 24 hours to cancel their services and was being pressured beyond belief by an operator who told me the several tiers they had that I could choose from to continue payment. When I said no she then put me on hold for almost five minutes so that she could inform her supervisor of my wi... read more
Business response:
Lexington Law Firm strives to give its client the best customer service possible. Clients can communicate with Lexington through phone, email, or online chat. If the wait is too long on the phone then clients have an option to be called back by Lexington. The Credit Repair Organizations Act allows for individuals to have a three day right of rescission to cancel any service with a credit repair organization and not be charged a fee. Lexington gives individuals an additional time period and broadens the amount of time to five... read more
Everyone has been such a help. I have had a great experience so I'm still working with them.
They get high marks frome
Frequently asked questions about Lexington Law
How is Lexington Law rated?
Lexington Law has a 3.2 star rating with 563 reviews.
When is Lexington Law open?
Lexington Law is closed now. It will open at 7:00 a.m.
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