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Explore our stair lifts, low-entry walk-in tubs, and walk-in shower mobility solutions to see why a Leaf Home Safety Solutions installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn’t be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Safety Solutions transforms homes through high-quality accessibility solutions that ... read more
198 Kitty Hawk Dr, Morrisville, NC, 27560, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
This company has to be the worst going ever. A year ago I had a shower installed and it took 2 months. The workmanship was shoddy and materials flimsy. Now I am having a rust problem and I have been trying for 20 days now to get someone out here and they schedule me and then they don't show or call. I repeatedly call these people and get pushed to one wrong person after another. I am at my witsend and do not know what to do next. I really feel like I have been taken for a ride by these people as everyone has told me I paid w... read more
Business response:
Thank you taking the time to share your experience with us, ****. This isn't our standard and appreciate you bringing it to our attention. If you haven't already been helped, please reach out to us at ********************************** or visithttps://www.leafhomesafetysolutions.com/contact/.
We used Leaf Home Safety Solutions to have a walk in tub installed in our home. The person who came out to set up the job told us that our hot water heater was more than acceptable for the tub and now we run out of hot water before the tub is three quarters full. For us to get what we need will be very costly. They told is a walk in tub could be installed in a day or two, it ended up taking three days and they still did not have all the parts, they ended up dropping off parts for me to finish installing. When the installatio... read more
Business response:
This is not our standard and we would like to help right away, ******* We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you'd like to speak to a member of our team, please email ***********************************
Very disappointed in finished work. Shower doors unbalanced, shelf tilted. Leaking shower head ,poor calking, we have had four guys to work on the shower. An still not fixed
Business response:
Thanks for sharing your feedback, Joy. Your experience is an uncommon instance, and well do better in the future. We have forwarded your information to our service department and a member of our team will reach out to you within 48 business hours. If you prefer, please email ***********************************
Poor customer service. Not willing generate a credit or an invoice that reflects final payment. Promised merchandise they did not have available and did not want to reduce payment. Call several times and could not resolve the issue.
Business response:
We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail, ****. If you'd like to speak to a member of our team, please give them a call at ************ or email *********************************** We look forward to speaking with you soon.
I was very satisfied with professionalism and quickness of my walk in shower install. My installers were very prompt and explained everything they were doing. Great experience the whole install.
Business response:
Were proud to deliver great value to our customers, so were delighted that you found Leaf Home Safety Solutions to be five-stars. Thank you for your recommendation, ********.
the worst. tried to charge $11,100 for a shower ( replacement ) of a tub. left my home in a shambles. were suppose to come fix it.. but after two attempts my bathroom was still 100% unacceptable. i want this product outta my house.
Business response:
We appreciate your feedback, ****. We'd like to get our support team involved as soon as possible. We can be reached at ************ or by visiting ************************************************, where you can submit a service request at the bottom of the page, and someone will contact you within 48 business hours. We appreciate your cooperation as well as the opportunity to resolve this for you.
Great experience overall, great install time, great product. Would recommend to friends
Business response:
Customer experience and satisfaction is our priority at Leaf Home Safety Solutions! We appreciate your recommendation, *****.
From beginning to end they did exactly what they promised. They even followed up.
Business response:
We are happy to hear you had a great experience with Leaf Home Safety Solutions, ******! Thank you for sharing!
Had a sales rep come to my home and give me a quote on a stairlift for my partner. He was recently in a car accident and is now paralyzed from the waste down. I was given all kinds of information and the pricing started at $12,500. The price dropped to $6,445. Plus sales tax. after some fancy talk and a call to a manager. I walked into a mediquip store and found the same chairlift for $3256. Installed lifetime warranty and no sales tax as there can not be sales tax charged on ambulatory equipment. Do your homework folks and ... read more
Business response:
We want to assure you that our sales team worked hard to get you the best price possible. Please email ***********************************if we can help in any way.
Leaf Home Safety Solutions has a 2.9 star rating with 168 reviews.
Leaf Home Safety Solutions is closed now. It will open tomorrow at 8:00 a.m.
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