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Lafayette Ford Lincoln
- Car Dealers
- Fayetteville, NC
About this business
LaFayette Ford Lincoln is Fayetteville's only family-owned and operated Ford Lincoln dealer, proudly serving the area for almost 70 years. We offer a full line of Fords, Lincolns, and pre-owned vehicles. We also have an award-winning service department and Quick Lane Tire & Auto Center for quick, while-you-wait routine maintenance.
Location details
5202 Raeford Rd, Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great service and very professional Mr.Parrish went out of his way in every way to help us with our questions or needs in buying our vehicle. It was greatly appreciated. That's why I keep coming back to you.
Business response:
We love hearing about customers that have a great experience at LaFayette Ford Lincoln and we are glad you are one of them! Tammy, it means a lot to us that you took the time to share your feedback and we will pass on your kind words to our team. Please feel free to contact us if you have any questions and if we can assist you with any future vehicle needs. Thanks, Paula Lindler
Sales and Service Excellent, not Quick Lube Dept. Employees in your Service Department are friendly, professional and met all of my expectations. Always a pleasure to deal with Michelle and Scott. Quick Lube Department is not that great though employees spent more time horse playing and talking, than changing oil and getting the customer back on the road.
Business response:
Curtis, we apologize that we did not meet your expectations, but would like to thank you for providing us with this feedback. At LaFayette Ford Lincoln we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We will be sharing your comments with our team and we encourage you to contact us if you would like to provide more details. Thank you, Paula Lindler
pleasant experience The water pump broke and a part had to be ordered. "They kept me informed and were very helpful. It's always a pleasant experience there!
Business response:
Joy, it's our pleasure to provide top quality service and we're pleased to hear that your experience reflected this dedication. We appreciate the time it took for you to share your experience with us. At LaFayette Ford Lincoln, we value our customers and we look forward to seeing you soon! Thanks, Paula Lindler
Good Service and nice people on the desk The gentlemen at the service desk are always very pleasant and knowledgeable about what type of service suits your vehicle on that particular visit. I would highly recommend this service dept.
Business response:
Thank you so much for taking the time to send us your feedback! It is such a pleasure to hear that our staff made a great impression on you. Feel free to give us a call if you have any questions about the repairs. Elizabeth, we look forward to seeing you again! Thanks, Paula Lindler
Very Good Dealership.... Great car buying experience. "Butch" so far in my life time is the best cars salesman I have encountered along with the staff and manger they made my bad situation into a good one. Keep up the good work.
Business response:
Congratulations on your new vehicle Mark! It's great to know that our team took such great care of you and we want to thank you for sending us your feedback. I will let Butch know that you thought he provided you with excellent customer service. We look forward to seeing you again in the future! Thanks, Paula Lindler
Excellent Service Department Knowing that I can trust the Service Department at LaFayeete Ford - we go back over 20 years, and always being able to count on Michelle Dunham to scheule needed work and the technicians to perform it.
Business response:
David - thank you for sharing this great feedback with us. The goal of our service department at LaFayette Ford Lincoln is taking care of our customers. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. I will share your comments with Michelle. Again, thank you for continuing to choose our dealership and we look forward to working with you again! Sincerely, Paula Lindler
Great service The staff there are Professional, knowledgeable, and offer excellent service. When you have questions, they give you straight answers. They treat you like a valued consumer.
Business response:
Kenneth, thank you for the great review with high ratings! At LaFayette Ford Lincoln, we value all of our customers and we strive to provide excellent customer service. We are proud that you chose our dealership to service your vehicle and that you had such a pleasant experience with our service team. If you have any questions about the work that was done, please don't hesitate to contact us. We look forward to working with you! Thanks, Paula Lindler
Lafayette Ford Mr. Tommy Parker and Bob Friedman Again Mr. Tommy Parker has done an excellent job. After purchasing a previous vehicle from Mr. Parker I decided to give him a call to see if it was possible to trade in the current vehicle. To sum it up, Mr. Parker's excellent service, attitude,dedication and outstanding Loyalty and commitment to his customer reflects great credit upon Lafayette Ford. Also I would like to acknowledge Mr. Bob Friedman Finance Manager who used all available options to secure me a loan that I was... read more
Business response:
Congratulations on your new vehicle Lonnie! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. I will share your comments with Tommy and Bob. We look forward to seeing you again for your next purchase and/or service appointment! Thanks, Paula Lindler
Excellent service From my initial phone call thru to the end of my car purchase Darren Dennis gave me nuthing but customer satisfaction. He is a awesome salesman. I would recommend if your buying, looking to buy, or just thinking about purchase please see Darren Dennis he is by far the most friendlies salesman I've encountered. I hv purchased a total of 4 cars from different dealerships and without a doubt Darren Dennis was the Best!!!!!
Business response:
Your wonderful review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At LaFayette Ford Lincoln, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. I will share your kind words with Darren. Nikitha, we look forward to assisting you with your future sales and service needs! Thanks, Paula Lindler
Frequently asked questions about Lafayette Ford Lincoln
How is Lafayette Ford Lincoln rated?
Lafayette Ford Lincoln has a 4.6 star rating with 4,332 reviews.
When is Lafayette Ford Lincoln open?
Lafayette Ford Lincoln is open now. It will close at 6:00 p.m.
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