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Kool Chevrolet is an automobile dealership specializing in sales and service of new and pre-owned Chevrolet cars, vans and sport utility vehicles. It offers various Chevrolet models, such as Aveo, Cobalt, Impala, Monte Carlo, Malibu, Avalanche, Tahoe and Express. Its inventory of used vehicles includes makes, such as Buick, Cadillac, Chrysler, Dodge, Ford, Mercury, Pontiac, Saturn and Toyota. The dealership offers a variety of finance and leasing options to customers through various lenders. It has a service department with ... read more
3770 Plainfield Ave NE, Northview, MI, 49525, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 5:30 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 5:30 p.m. | |
Fri | 7:00 a.m. to 5:30 p.m. | |
Sat | 8:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Jay Ribbens provided amazing service, via text, email and phone calls since I’m physically located in Florida working on a purchase for someone in GR. He was kind, patient, flexible and super helpful. 2 grown kids of mine have purchased with Jay and we may be next. Go see Jay!
great customer service! Jay is a awesome Sales person. Highly recommend him 🙂
John Davis in preowned sales is amazing. I contacted him, explained my situation and what I wanted. He got back to me within 2 hours with a solution. I contacted two other dealerships to compare and see if there were any other options. Just to make sure we explored every option. Neither would even give me the time of day. We met with John 2 days later, we’re able to test drive all of the cars we were interested in (5 of them) and ended up making a deal that day. John was knowledgeable, considerate of our situation, didn’t tr... read more
Was in for an issue this week with the electric power steering module and pump on my 2009 Malibu. Long story short, Jason Westendorp the service manage there, went out of his way with GM and got them to honor a warranty claim that was out of date. That folks is customer service, and I ought to know as I've been in sales for almost fifty years. Saved me a ton of $$. Kool Chevrolet is a fine place to do business. Thanks Jason.
I drove an hour from Lansing to purchase a 20201 Chevy Trail blazer LT from Jaxon. the experience was great. Thanks Jaxon!
Traded in a vehicle and bought a used one from Tim. He was awesome and the process was extremely smooth. They are also following mask and social distancing rules very well. Five stars, thanks again Tim!
Dealt with Becca. Made a commitment to purchase a Suburban and agreed on my trade in. Was told she pulled it off the lot for sale so that it did not get sold out from underneath me. I headed there with pre approved financing in hand. Got 10min from there and received a text stating they sold it! Got there thinking there was some kind of mix up. Talked to Ross the sales manager, and he mainly just insinuated that I was somehow lying about it. No offers to make it right, no apology. Found out they passed up selling it to me to... read more
I absolutely recommend this dealership. The whole team is so friendly & really cares about getting you into a car you love. When I made my decision, quite a few of the team members came up to congratulate me. It was my first time buying a car from a dealership & they made the whole process so smooth & easy. Steve was an awesome salesman. He had a great attitude and answered all of my questions quickly. Even on a Sunday. If you need a new car, talk to Steve! He will hook you up. Rick was also very friendly & helped me with th... read more
Absolutely terrible experience, I will never go back for business again. The used salesman never made me feel like a priority. He was terrible at responses and never would get back to me when he said he would. He then passed me to another salesman who was rude on the phone. And I could never get the manager on the phone despite the 3 voicemails left. I would highly recommend taking your business elsewhere, even if it is out of your way. Other dealerships will make you truly feel like an important customer, go above & beyond,... read more
Kool Chevrolet Parts has a 4.7 star rating with 1,586 reviews.
Kool Chevrolet Parts is closed now. It will open at 7:00 a.m.
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