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Kool Chevrolet Parts

4.7

About this business

Kool Chevrolet is an automobile dealership specializing in sales and service of new and pre-owned Chevrolet cars, vans and sport utility vehicles. It offers various Chevrolet models, such as Aveo, Cobalt, Impala, Monte Carlo, Malibu, Avalanche, Tahoe and Express. Its inventory of used vehicles includes makes, such as Buick, Cadillac, Chrysler, Dodge, Ford, Mercury, Pontiac, Saturn and Toyota. The dealership offers a variety of finance and leasing options to customers through various lenders. It has a service department with ... read more

Location details

3770 Plainfield Ave NE, Northview, MI, 49525, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 5:30 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 5:30 p.m.
Fri7:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.71,586 reviews
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Crystal Rittersdorf's profile image
Crystal Rittersdorf 
7 years ago

My husband and I are very pleased with the service we received from Scott and Zack. There was absolutely no pressure to buy anything we didn’t want. Scott explained things throughly and answered all of our questions knowledgeably. We had our two young children with us and they were more than accommodating by showing them to the playroom and even letting them play with toys at their desk. Even handing out hats to them too. Their friendliness and non pressure sales approach is definitely something not found at most dealerships... read more

Johnnie D. Wiegand's profile image
Johnnie D. Wiegand 
recommend  Recommended
7 years ago

Speedy, thorough and helpful. I found out that I have two more free oil changes for my 2017 equinox from the woman who checked me out! I had totally forgotten that! 

Jessica Twigg's profile image
Jessica Twigg 
7 years ago

So hands down Kool Chevrolet was outstanding to work with! Del never pressured me or tried to talk me into anything I didn’t want! He hands down went out of his way to make this a great experience for me! He waited for me beyond the closing time and helped me get my rental vehicle returned so I could drive my new 2015 Chevy Cruze home! Thanks Del and the team at Kool Chevrolet! 

Sharon Merritt's profile image
Sharon Merritt 
7 years ago

Horrible customer service, rude, unwilling to help, left my daughter stranded without a key when we were out of town, tried calling dealership for authorization, or written if needed. Sent picture of drivers license so she could get a key for her car that we got her .... no help at all. No manager on duty to assist. 

Tracy Beard's profile image
Tracy Beard 
7 years ago

Updated - Thanks for working with us on a compromise! Dropped off our car last Friday for warranty work and picked it up yesterday. Drove a half of a mile and the service engine light came on. During the warranty work, a part they removed and replaced failed and they will not take responsibility for it. It’s a $900 repair. GM won’t cover the part and the dealership doesn’t think it is their responsibility. 

Edita Jev's profile image
Edita Jev 
7 years ago

We bought a brand new Chevy Trax with the best help from Sam Zbikowski! He took the time to explain everything in detail and was so patient with the whole process of us purchasing a new vehicle. Everything was done stress free! Thank you so much. We will definitely be back. 

David D. Gage's profile image
David D. Gage 
7 years ago

I Have always had a very good experience at Kool Chevrolet! 

Sherrie Murray Leep's profile image
Sherrie Murray Leep 
7 years ago

We had an excellent experience took very good care of us we are very satisfied.Thank you to kool Chevrolet. 

Keri Hess Johnson's profile image
Keri Hess Johnson 
7 years ago

Tim went above and beyond on our recent purchase of our Enclave. Kool stand behind their cars. 

Frequently asked questions about Kool Chevrolet Parts

How is Kool Chevrolet Parts rated?

Kool Chevrolet Parts has a 4.7 star rating with 1,586 reviews. 

When is Kool Chevrolet Parts open?

Kool Chevrolet Parts is closed now. It will open at 7:00 a.m. 

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