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Knochelmann Service Experts

3.1

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Location details

11935 Tramway Dr Suite C, Sharonville, OH, 45241, United States

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3.1757 reviews
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Ian V's profile image
Ian V 
2 years ago

I needed a new furnace and hot water tank, and ******** Supply provided a competitive quote. I thought I would rent the equipment for a few years, just to make sure the installation was properly done and the equipment performed as promised. One year into my rental, company refused to do an annual maintenance call, as is required by the manufacturer to assure warranty coverage. They said they would only do it every two years, and they had a "special arrangement" with Carrier.So I elected to buy out my contract, and then sched... read more

Ian V's profile image
Ian V 
2 years ago

I needed a new furnace and hot water tank, and ******** Supply provided a competitive quote. I thought I would rent the equipment for a few years, just to make sure the installation was properly done and the equipment performed as promised. One year into my rental, company refused to do an annual maintenance call, as is required by the manufacturer to assure warranty coverage. They said they would only do it every two years, and they had a "special arrangement" with Carrier.So I elected to buy out my contract, and then sched... read more

Business response:

While some of our customers prefer to pay everything up front, others do not, and as such, prefer our Advantage Program. Our Advantage Program pricing allows our customers to have peace of mind with continual maintenance support on new equipment for one low monthly payment. 

Ian V's profile image
Ian V 
2 years ago

I needed a new furnace and hot water tank, and ******** Supply provided a competitive quote. I thought I would rent the equipment for a few years, just to make sure the installation was properly done and the equipment performed as promised. One year into my rental, company refused to do an annual maintenance call, as is required by the manufacturer to assure warranty coverage. They said they would only do it every two years, and they had a "special arrangement" with Carrier.So I elected to buy out my contract, and then sched... read more

Ian V's profile image
Ian V 
2 years ago

I needed a new furnace and hot water tank, and ******** Supply provided a competitive quote. I thought I would rent the equipment for a few years, just to make sure the installation was properly done and the equipment performed as promised. One year into my rental, company refused to do an annual maintenance call, as is required by the manufacturer to assure warranty coverage. They said they would only do it every two years, and they had a "special arrangement" with Carrier.So I elected to buy out my contract, and then sched... read more

Ian V's profile image
Ian V 
2 years ago

I needed a new furnace and hot water tank, and ******** Supply provided a competitive quote. I thought I would rent the equipment for a few years, just to make sure the installation was properly done and the equipment performed as promised. One year into my rental, company refused to do an annual maintenance call, as is required by the manufacturer to assure warranty coverage. They said they would only do it every two years, and they had a "special arrangement" with Carrier.So I elected to buy out my contract, and then sched... read more

Business response:

While some of our customers prefer to pay everything up front, others do not, and as such, prefer our Advantage Program. Our Advantage Program pricing allows our customers to have peace of mind with continual maintenance support on new equipment for one low monthly payment. 

Ian V's profile image
Ian V 
2 years ago

I needed a new furnace and hot water tank, and ******** Supply provided a competitive quote. I thought I would rent the equipment for a few years, just to make sure the installation was properly done and the equipment performed as promised. One year into my rental, company refused to do an annual maintenance call, as is required by the manufacturer to assure warranty coverage. They said they would only do it every two years, and they had a "special arrangement" with Carrier.So I elected to buy out my contract, and then sched... read more

Business response:

While some of our customers prefer to pay everything up front, others do not, and as such, prefer our Advantage Program. Our Advantage Program pricing allows our customers to have peace of mind with continual maintenance support on new equipment for one low monthly payment. 

Ian V's profile image
Ian V 
2 years ago

I needed a new furnace and hot water tank, and ******** Supply provided a competitive quote. I thought I would rent the equipment for a few years, just to make sure the installation was properly done and the equipment performed as promised. One year into my rental, company refused to do an annual maintenance call, as is required by the manufacturer to assure warranty coverage. They said they would only do it every two years, and they had a "special arrangement" with Carrier.So I elected to buy out my contract, and then sched... read more

Business response:

While some of our customers prefer to pay everything up front, others do not, and as such, prefer our Advantage Program. Our Advantage Program pricing allows our customers to have peace of mind with continual maintenance support on new equipment for one low monthly payment. 

Jill S's profile image
Jill S 
2 years ago

My dad called to have his a/c tuned up. He is a senior living on a budget. His old unit was only 6 years old. ************************* scammed him out of thousands of dollars by having him buy a new unit that he didnt need. We believe he showed my dad pictures that were not his unit in order to sell him a new one. Stay far away from this company and *************************!! 

Business response:

We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ******************************************************************************* with your full name on the account, address and phone number and we will follow up with you. 

Jill S's profile image
Jill S 
2 years ago

My dad called to have his a/c tuned up. He is a senior living on a budget. His old unit was only 6 years old. ************************* scammed him out of thousands of dollars by having him buy a new unit that he didnt need. We believe he showed my dad pictures that were not his unit in order to sell him a new one. Stay far away from this company and *************************!! 

Business response:

We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ******************************************************************************* with your full name on the account, address and phone number and we will follow up with you. 

Frequently asked questions about Knochelmann Service Experts

How is Knochelmann Service Experts rated?

Knochelmann Service Experts has a 3.1 star rating with 757 reviews. 

When is Knochelmann Service Experts open?

Knochelmann Service Experts is open now. It is open 24/7. 

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