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Knochelmann Service Experts

3.1

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Location details

11935 Tramway Dr Suite C, Sharonville, OH, 45241, United States

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3.1757 reviews
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Norma L's profile image
Norma L 
2 years ago

I was very pleased with how my plumbing issue was handled by **********************, *********************. His expertise and professionalism were excellent. I did have a problem with a young man from corporate that was in the local office for a few days to tag along with the tech. He was very pushy and almost convinced me I should buy a new water heater because mine was old. He actually made it leak. I called ******* at 10pm and the plumber was out the next day correcting the problem that he had not created. Thank you, ****... read more

Business response:

Thank you for your feedback - we will investigate this. And thank you for your glowing review of our expert plumber! 

Norma L's profile image
Norma L 
2 years ago

I was very pleased with how my plumbing issue was handled by **********************, *********************. His expertise and professionalism were excellent. I did have a problem with a young man from corporate that was in the local office for a few days to tag along with the tech. He was very pushy and almost convinced me I should buy a new water heater because mine was old. He actually made it leak. I called ******* at 10pm and the plumber was out the next day correcting the problem that he had not created. Thank you, ****... read more

Business response:

Thank you for your feedback - we will investigate this. And thank you for your glowing review of our expert plumber! 

Norma L's profile image
Norma L 
2 years ago

I was very pleased with how my plumbing issue was handled by **********************, *********************. His expertise and professionalism were excellent. I did have a problem with a young man from corporate that was in the local office for a few days to tag along with the tech. He was very pushy and almost convinced me I should buy a new water heater because mine was old. He actually made it leak. I called ******* at 10pm and the plumber was out the next day correcting the problem that he had not created. Thank you, ****... read more

Business response:

Thank you for your feedback - we will investigate this. And thank you for your glowing review of our expert plumber! 

Norma L's profile image
Norma L 
2 years ago

I was very pleased with how my plumbing issue was handled by **********************, *********************. His expertise and professionalism were excellent. I did have a problem with a young man from corporate that was in the local office for a few days to tag along with the tech. He was very pushy and almost convinced me I should buy a new water heater because mine was old. He actually made it leak. I called ******* at 10pm and the plumber was out the next day correcting the problem that he had not created. Thank you, ****... read more

Business response:

Thank you for your feedback - we will investigate this. And thank you for your glowing review of our expert plumber! 

Norma L's profile image
Norma L 
2 years ago

I was very pleased with how my plumbing issue was handled by **********************, *********************. His expertise and professionalism were excellent. I did have a problem with a young man from corporate that was in the local office for a few days to tag along with the tech. He was very pushy and almost convinced me I should buy a new water heater because mine was old. He actually made it leak. I called ******* at 10pm and the plumber was out the next day correcting the problem that he had not created. Thank you, ****... read more

Business response:

Thank you for your feedback - we will investigate this. And thank you for your glowing review of our expert plumber! 

Ian V's profile image
Ian V 
2 years ago

I needed a new furnace and hot water tank, and ******** Supply provided a competitive quote. I thought I would rent the equipment for a few years, just to make sure the installation was properly done and the equipment performed as promised. One year into my rental, company refused to do an annual maintenance call, as is required by the manufacturer to assure warranty coverage. They said they would only do it every two years, and they had a "special arrangement" with Carrier.So I elected to buy out my contract, and then sched... read more

Business response:

While some of our customers prefer to pay everything up front, others do not, and as such, prefer our Advantage Program. Our Advantage Program pricing allows our customers to have peace of mind with continual maintenance support on new equipment for one low monthly payment. 

Ian V's profile image
Ian V 
2 years ago

I needed a new furnace and hot water tank, and ******** Supply provided a competitive quote. I thought I would rent the equipment for a few years, just to make sure the installation was properly done and the equipment performed as promised. One year into my rental, company refused to do an annual maintenance call, as is required by the manufacturer to assure warranty coverage. They said they would only do it every two years, and they had a "special arrangement" with Carrier.So I elected to buy out my contract, and then sched... read more

Ian V's profile image
Ian V 
2 years ago

I needed a new furnace and hot water tank, and ******** Supply provided a competitive quote. I thought I would rent the equipment for a few years, just to make sure the installation was properly done and the equipment performed as promised. One year into my rental, company refused to do an annual maintenance call, as is required by the manufacturer to assure warranty coverage. They said they would only do it every two years, and they had a "special arrangement" with Carrier.So I elected to buy out my contract, and then sched... read more

Business response:

While some of our customers prefer to pay everything up front, others do not, and as such, prefer our Advantage Program. Our Advantage Program pricing allows our customers to have peace of mind with continual maintenance support on new equipment for one low monthly payment. 

Ian V's profile image
Ian V 
2 years ago

I needed a new furnace and hot water tank, and ******** Supply provided a competitive quote. I thought I would rent the equipment for a few years, just to make sure the installation was properly done and the equipment performed as promised. One year into my rental, company refused to do an annual maintenance call, as is required by the manufacturer to assure warranty coverage. They said they would only do it every two years, and they had a "special arrangement" with Carrier.So I elected to buy out my contract, and then sched... read more

Business response:

While some of our customers prefer to pay everything up front, others do not, and as such, prefer our Advantage Program. Our Advantage Program pricing allows our customers to have peace of mind with continual maintenance support on new equipment for one low monthly payment. 

Frequently asked questions about Knochelmann Service Experts

How is Knochelmann Service Experts rated?

Knochelmann Service Experts has a 3.1 star rating with 757 reviews. 

When is Knochelmann Service Experts open?

Knochelmann Service Experts is open now. It is open 24/7. 

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