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Knochelmann Service Experts
- Heating & Air Conditioning/HVAC
- Sharonville, OH
About this business
Location details
11935 Tramway Dr Suite C, Sharonville, OH, 45241, United States
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Overpriced paid for leak in dishwasher plus parts. Never fixed problem and said buy a new dishwasher also coned me into buying a special promotion fee monthly. Now they wont call me back for a help installing a new dishwasher. Never received an invoice
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ******************************************************************************* with your full name on the account, address,and phone number, and we will follow up with you. Thank you.
My Dukes of Air experience has made me feel like I've been run over with a steam roller, not once, but by thrice. It started with *****, their sales representative, who I believe understood I was in a bad spot living in ******* with no conditioning. My unit was old, and it was recommended to just replace the entire thing all-together. I was told the whole project would cost a little under $12K. After the sale was completed, ***** provided me with a portable AC unit. However, this unit failed to keep me cool in a multiple 110... read more
Overpriced paid for leak in dishwasher plus parts. Never fixed problem and said buy a new dishwasher also coned me into buying a special promotion fee monthly. Now they wont call me back for a help installing a new dishwasher. Never received an invoice
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ******************************************************************************* with your full name on the account, address,and phone number, and we will follow up with you. Thank you.
Overpriced paid for leak in dishwasher plus parts. Never fixed problem and said buy a new dishwasher also coned me into buying a special promotion fee monthly. Now they wont call me back for a help installing a new dishwasher. Never received an invoice
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ******************************************************************************* with your full name on the account, address,and phone number, and we will follow up with you. Thank you.
I feel everyone who worked with me from the scheduler to the technician to the sales rep worked to give me the best customer experience and **********************. Time was taken to educate me about the possible options and this allowed me to make the best decision for me. I am comfortable recommending this company.
Business response:
Thank you for this wonderful review and your recommendation! We look forward to our continued relationship.
Overpriced paid for leak in dishwasher plus parts. Never fixed problem and said buy a new dishwasher also coned me into buying a special promotion fee monthly. Now they wont call me back for a help installing a new dishwasher. Never received an invoice
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ******************************************************************************* with your full name on the account, address,and phone number, and we will follow up with you. Thank you.
I feel everyone who worked with me from the scheduler to the technician to the sales rep worked to give me the best customer experience and **********************. Time was taken to educate me about the possible options and this allowed me to make the best decision for me. I am comfortable recommending this company.
Business response:
Thank you for this wonderful review and your recommendation! We look forward to our continued relationship.
Overpriced paid for leak in dishwasher plus parts. Never fixed problem and said buy a new dishwasher also coned me into buying a special promotion fee monthly. Now they wont call me back for a help installing a new dishwasher. Never received an invoice
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ******************************************************************************* with your full name on the account, address,and phone number, and we will follow up with you. Thank you.
I feel everyone who worked with me from the scheduler to the technician to the sales rep worked to give me the best customer experience and **********************. Time was taken to educate me about the possible options and this allowed me to make the best decision for me. I am comfortable recommending this company.
Business response:
Thank you for this wonderful review and your recommendation! We look forward to our continued relationship.
Frequently asked questions about Knochelmann Service Experts
How is Knochelmann Service Experts rated?
Knochelmann Service Experts has a 3.1 star rating with 757 reviews.
When is Knochelmann Service Experts open?
Knochelmann Service Experts is open now. It is open 24/7.
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