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Knochelmann Service Experts has served the Covington area for over 40 years, providing heating, air conditioning, indoor air quality, and plumbing services
11935 Tramway Dr Suite C, Sharonville, OH, 45241, United States
Get directionsBrad is excellent! Timely, knowledgeable, energetic, on-task, and friendly.
Business response:
***** thank you for sharing that you were pleased with your recent service call!
I set up an appointment with Comfort Masters. Waited two days for them to show up. After waiting 10 hours on the day of appointment, I contact them and they say we are not in their service area. They cannot do the service. There is a 3 and 5 year old in 90 degree apartment and their service area stops 1/2 mile away. Unprofessional and inconsiderate
Business response:
*****, we are sorry to hear that we did not fully meet your expectations. Please contact us at ***************@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
This has been a most rewarding experience!! Gordon's is the most professional, service oriented business I have ever used. The products are very good, I have Lenox mini splits in my home and am extremely satisfied with them and the energy savings I am enjoying. Their service technicians are courteous and knowledgeable. They explain what they are doing and why. Have always felt trust in their expertise whenever they came out and for the yearly maintenance they offer, as well. I have no problem in telling everyone that I recom... read more
Business response:
****** thank you for your business and this wonderful review. We really appreciate it!
Midland has been terrific for 14 years servicing my system . Service reps are always on time , informed , and explain what is going on with your system . Brandon kept the old girl going with a quick fix . Fingers crossed ...maybe get one more season out of her . Thanks Brandon .. If you need a trustworthy HVAC team ...hook up with Midland Air ...you will not be disappointed .
Business response:
Ted, we have truly appreciated your business over the years and thank you for being such a loyal customer!
Had A/C inspection at my new home. Erica in the office was a bit busy/confused each time we talked but we got the appt scheduled. Tech was able to come earlier than expected which was great and he did a fabulous job. Very polite and thorough, educated and explained the entire report to me. Great COVID pro dudes as well. I would recommend this company.
Business response:
Andrea, we do our best to provide every customer with superior service and it is always nice to hear positive feedback!
Boehmer/Cronin Emery Service Experts has recently installed our new furnace. It is the second we have purchased from them. Their sales staff and technicians are knowledgeable, efficient and courteous. We have a yearly maintenance contract with them and if they had not come for the service call we may well have become very ill with the discharge of fumes from the broken furnace. They are A1.
Business response:
We are proud to be your trusted partner for all of your HVAC needs!
We have been Freschi customers for over 30 years. Our experience has been that the Company is honest, customer-oriented, and competitive in price.
Business response:
We are proud to be your trusted partner for all of your HVAC needs!
We have been with Air Engineers for almost 20 years. We just had our 2nd system installed today. Derek **** (Comfort Advisor) was extremely helpful in guiding us in our decision as to which system would best serve our needs. Thank you Derek! We couldn't be happier with our decision and with Air Engineers! We also would like to thank Faustino and Gilberto for helping to make the installation process not only painless but pleasant. They worked quickly and efficiently and were very careful not to disrupt our home. We are so hap... read more
Business response:
We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!
We had a routine equipment inspection but the next day the a/c unit was not working. There was a circuit breaker tripped, a component on the inside of the unit was disconnected. Wires were left dangling, one wire caused a short circuit. The technician did not tell us he'd left the unit in such a condition. We had to inspect it to find these conditions.
Business response:
We regret that you feel that we were not able to provide the service needed and would like to look into this matter. Please contact us at CustomerService@ServiceExperts.com with the full name on the account, your address, and a phone number where we can reach you.
Knochelmann Service Experts has a 3.1 star rating with 757 reviews.
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