This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Knochelmann Service Experts
- Heating & Air Conditioning/HVAC
- Sharonville, OH
About this business
Knochelmann Service Experts has served the Covington area for over 40 years, providing heating, air conditioning, indoor air quality, and plumbing services
Location details
11935 Tramway Dr Suite C, Sharonville, OH, 45241, United States
Get directions
This is the best AC company I ever did business with. They have Excellent Technicians who are pleasant to work with.
Business response:
We appreciate your business and look forward to our continued relationship!
Since Service Experts took over D&K in Belleville, my service has not been good. Call Centre Sraff and technicians have been lovely, but the organisation of this company itself seems to impact the overall customer service experience. I have a new AC unit on a monthly plan, which stopped working mid-summer. I had a technician come, report the issue, and explained a part would be ordered and they would return to fix. Another technician came a week or so later - we were told this was for the repair. The technician showed and sa... read more
Business response:
We thank the customer for bringing this to our attention and apologize for their experience. We have applied a goodwill credit on the account and reversed the recent charges on her bill. The customer should see the billing updates in 1-2 billing cycles.
On 12/19/22, my air conditioning unit quit working. Since meteorologists were predicting a winter storm, I became concerned because my wife is sick, and I did not want her to be without heat. I called Calverley because I was familiar with them. In 2004, they installed a 3 Ton Lennox unit in my previous house. Currently, they inspect and service my units, and they recently installed an air purification unit in my house. So, I assumed they would treat me fairly since I was a loyal customer. Two technicians tested the unit on 1... read more
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ********************************** with your full name on the account, address and phone number and we will follow up with you.
Excellent service. Reliable, prompt, knowledgeable, respectful, and offered advice on maintenance of the products. Worked steadily and skillfully to complete the job. I would highly recommend Rob's Albertan Heating, A/C and Plumbing and will continue to use their services whenever required.
Business response:
We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!
The entire RJD team that i interacted with were phenomenal! Thanks to Tom, Nick, Tanner, Dale, Justin, Vig (sp) and Dontrelle as well as the CS reps. Highly recommend!
Business response:
We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!
I worked with Greg K**** and the entire experience was made very easy and straightforward, Greg was an absolute pleasure to work with. I woke up around 630-7a to find out my furnace had died, shortly after I sent Greg a message explaining what happened, he responded immediately and he and a technician were at my house within 2 hours! Mr Kizer made the unpleasant experience of replacing a furnace and a/c a very, very pleasant one. He and the technicans were very professional during the entire process. The very next day I had ... read more
Business response:
We appreciate your business and are pleased to hear that our team of experts were able to provide you with the top notch service that you needed.
I would like to make a complaint against the ********* Home Services, located at ***************** ******, *****, AZ *****. We have been their clients since 2010 (at that time the company had another name). We notice repeatedly their tactic of adding every time some "improvements" for which they charged significant sums of money. We still elected to continue using them because we had a service plan. In 2020 they convinced us to purchase 2 new units,, and on 03/05/2020 they installed them. They charged us $15,000. The units a... read more
Business response:
Your complaint has been logged and forwarded it to the Management Team for escalation and resolution. Somebody should be in contact with you shortly.
Roland D*** provided excellent service and helpfull tips on how to maintain my equipment . They also gave me an excellent and inexpensive service plan
Hi, I use this company for the first time the other day and I'm very pleased with the fast customer service and the good work that the technician Sean M** and his coworker John R. performed when they installed a new condensate pump on one of my HVAC units that is in the basement.
Frequently asked questions about Knochelmann Service Experts
How is Knochelmann Service Experts rated?
Knochelmann Service Experts has a 3.1 star rating with 757 reviews.
When is Knochelmann Service Experts open?
Knochelmann Service Experts is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com