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Joe Basil Chevrolet

4.5

About this business

Joe Basil Chevrolet is an automobile dealership offering new and pre-owned Chevrolet, Buick, Ford and Toyota vehicles that include sport utility vehicles, convertibles, minivans, vans, coupes, sedans and wagons. The Chevrolet models offered by the dealership include Avalanche, Aveo, Cobalt, Colorado, Equinox, Express Van, Impala, Malibu, Silverado, Monte Carlo, Tahoe, Corvette, Venture, TrailBlazer and Suburban. The Ford models offered by the dealership include Explorer, Escape, Focus, Taurus, Mustang, Windstar and Freestar.... read more

Location details

5111 Transit Rd, Depew, NY, 14043, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.59,038 reviews
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Jackie Boron's profile image
Jackie Boron 
6 years ago

I have been going to Joe Basil for many years! They always come through for us! 

Business response:

Thank you so much Jackie for being a loyal Basil customer! 

Renee Henry's profile image
Renee Henry 
recommend  Recommended
6 years ago

Joe Basil did my body work, WOW! I got hit in the parking lot and had a lot of damage to my car. They did better work then Carruba Collision and they were much quicker! I'm very pleased with the work! Thank you guys! 

Business response:

Thanks Renee! 

Jean Harris's profile image
Jean Harris 
6 years ago

it started out not too good. the car i went to see wasn't there. they promptly got it back to the showroom and i made the purchase. I was taken care of by Dan who was very courteous and took time to meet my needs. Also jennifer roman made my day. beautiful person with a beautiful spirit. thank you both for your service. 

Business response:

We are happy to hear we were able to turn your experience toward a positive direction! If there is anything else we can help you with please don't hesitate to reach out! 

Mel Krencik's profile image
Mel Krencik 
6 years ago

Business response:

Keith, we would like the opportunity to discuss why you gave us a 1 star rating, please email us at basilcares@joebasilchevrolet.com with details and or your contact information so we can reach out to you directly. 

Nick Ross's profile image
Nick Ross 
6 years ago

My car has been there numerous of times for the same issue. called today and was transferred 3 times, got on the phone with the lady who schedules appointments and she advised me I would have to pay a diagnostic fee even though I'm having the same problem as before. Says she only sees that I came once but have been in 3 times. I have bought 4 cars from there in 8 years and will never and i mean never buy another vehicle from there. I asked Desiree twice to speak to a manager and she refused to let me stating that they wouldn... read more

Business response:

Hi Nick, we are sorry to hear you have having trouble with your vehicle and that you feel we are not doing what we can to help. Your concerns will be passed on to our management team. Is Nick Ross the name your vehicle would be under in our system? 

Jeffrey Stein's profile image
Jeffrey Stein 
6 years ago

Great experience!! My new Silverado is perfect. 

Business response:

Thank you Jeff! We are glad to hear your enjoying your Silverado! 

Lucy Burger's profile image
Lucy Burger 
6 years ago

Nathan was the best sales person. Answer my questions and if not sure wasn't afraid to ask .. Told him my color I would like he had the car brought in. Kind and very courtesy. .. 

Business response:

Thank you Lucy! 

Allen Gates's profile image
Allen Gates 
recommend  Recommended
6 years ago

It a great place to work for everyone is that family to everyone 

Business response:

We are happy to have you as part of our team Allen! 

Paul Galantowicz's profile image
Paul Galantowicz 
6 years ago

I called a week before to make appointment to service car for sensor problem and oil change. Dropped off on Friday morning driving into service area where tech came out to ask what I was having done. As he took down car information, I went into service desk, where 4 tech were sitting, none acknowledging me or telling me which workstation to wait at. After the tech came in I again repeated what the issues were with the car, and the need for an oil change. The best part was the shuttle service provided. Both drivers were profe... read more

Business response:

Thank you for the feedback Paul, we will be touching base with our service manager in regards to your oil change not being completed. We apologize for the inconvenience and will be reaching out to you directly. 

Frequently asked questions about Joe Basil Chevrolet

How is Joe Basil Chevrolet rated?

Joe Basil Chevrolet has a 4.5 star rating with 9,038 reviews. 

When is Joe Basil Chevrolet open?

Joe Basil Chevrolet is open now. It will close at 7:00 p.m.  

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