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Joe Basil Chevrolet is an automobile dealership offering new and pre-owned Chevrolet, Buick, Ford and Toyota vehicles that include sport utility vehicles, convertibles, minivans, vans, coupes, sedans and wagons. The Chevrolet models offered by the dealership include Avalanche, Aveo, Cobalt, Colorado, Equinox, Express Van, Impala, Malibu, Silverado, Monte Carlo, Tahoe, Corvette, Venture, TrailBlazer and Suburban. The Ford models offered by the dealership include Explorer, Escape, Focus, Taurus, Mustang, Windstar and Freestar.... read more
5111 Transit Rd, Depew, NY, 14043, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I have been going to Joe Basil for many years! They always come through for us!
Business response:
Thank you so much Jackie for being a loyal Basil customer!
Joe Basil did my body work, WOW! I got hit in the parking lot and had a lot of damage to my car. They did better work then Carruba Collision and they were much quicker! I'm very pleased with the work! Thank you guys!
Business response:
Thanks Renee!
it started out not too good. the car i went to see wasn't there. they promptly got it back to the showroom and i made the purchase. I was taken care of by Dan who was very courteous and took time to meet my needs. Also jennifer roman made my day. beautiful person with a beautiful spirit. thank you both for your service.
Business response:
We are happy to hear we were able to turn your experience toward a positive direction! If there is anything else we can help you with please don't hesitate to reach out!
Business response:
Keith, we would like the opportunity to discuss why you gave us a 1 star rating, please email us at basilcares@joebasilchevrolet.com with details and or your contact information so we can reach out to you directly.
My car has been there numerous of times for the same issue. called today and was transferred 3 times, got on the phone with the lady who schedules appointments and she advised me I would have to pay a diagnostic fee even though I'm having the same problem as before. Says she only sees that I came once but have been in 3 times. I have bought 4 cars from there in 8 years and will never and i mean never buy another vehicle from there. I asked Desiree twice to speak to a manager and she refused to let me stating that they wouldn... read more
Business response:
Hi Nick, we are sorry to hear you have having trouble with your vehicle and that you feel we are not doing what we can to help. Your concerns will be passed on to our management team. Is Nick Ross the name your vehicle would be under in our system?
Great experience!! My new Silverado is perfect.
Business response:
Thank you Jeff! We are glad to hear your enjoying your Silverado!
Nathan was the best sales person. Answer my questions and if not sure wasn't afraid to ask .. Told him my color I would like he had the car brought in. Kind and very courtesy. ..
Business response:
Thank you Lucy!
It a great place to work for everyone is that family to everyone
Business response:
We are happy to have you as part of our team Allen!
I called a week before to make appointment to service car for sensor problem and oil change. Dropped off on Friday morning driving into service area where tech came out to ask what I was having done. As he took down car information, I went into service desk, where 4 tech were sitting, none acknowledging me or telling me which workstation to wait at. After the tech came in I again repeated what the issues were with the car, and the need for an oil change. The best part was the shuttle service provided. Both drivers were profe... read more
Business response:
Thank you for the feedback Paul, we will be touching base with our service manager in regards to your oil change not being completed. We apologize for the inconvenience and will be reaching out to you directly.
Joe Basil Chevrolet has a 4.5 star rating with 9,038 reviews.
Joe Basil Chevrolet is open now. It will close at 7:00 p.m.
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