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Joe Basil Chevrolet is an automobile dealership offering new and pre-owned Chevrolet, Buick, Ford and Toyota vehicles that include sport utility vehicles, convertibles, minivans, vans, coupes, sedans and wagons. The Chevrolet models offered by the dealership include Avalanche, Aveo, Cobalt, Colorado, Equinox, Express Van, Impala, Malibu, Silverado, Monte Carlo, Tahoe, Corvette, Venture, TrailBlazer and Suburban. The Ford models offered by the dealership include Explorer, Escape, Focus, Taurus, Mustang, Windstar and Freestar.... read more
5111 Transit Rd, Depew, NY, 14043, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
NOT HAPPY AT ALL!!! Just drove almost 2 hours up to Joe Basil Chevrolet to look at a truck we were serious about buying. Got there just to find out that they had sold it the day before. Nobody had the decency to call us to let us know even though we had an appointment to look at that specific truck. Bad move Joe Basil Chevrolet, now you have lost our business forever.
Business response:
Hi Lacey, we are sorry to hear that you were inconvenienced, we will be looking into this issue and you can expect a call from a manager.
Brought in vehicle and told service writer issue was with right side front bearing and harness that I replaced myself. You replaced the left side bearing for the second time in 15 months along with rear sway bar bushings. Next day, traction control light comes on and engages when making right turns. Brought vehicle back. Am told the right side harness is installed incorrectly, is missing rubber gasket. I asked why this hasn't, happened in the 2 + months since I replaced the harness, only since it was serviced at your dealers... read more
Just now · Had a great experience at Joe Basil. John Kramer was extremely helpful and honest about prices. I never felt as though he was trying to squeeze out more money. He genuinely cares about his customers and made the experience as enjoyable as buying a car can be! Thank you, John and everyone at Joe Basil Chevy.
Business response:
We are so glad to hear about your experience with Basil and John! Thank you for your business and we hope you're enjoying your new car!
Had a wonderful experience working with Sheri Haentges. I was in the market for a Chevy Cruze and she got me the best deal. Very patient and hardworking. I would highly recommend Joe Basil And Sheri to all my friends and family.
Joe Basil Chevrolet provided the Best car buying experience. Our salesman John Kramer was Amazing and the customer services continues a year later!!!!! I will continue buying from Joe Basil and I Highly recommend this dealership to everyone!
I have been coming to this location for years now, I always see Jen Roman and she is the BEST sales person I have ever dealt with. I highly recommend her to anybody in search of a vehicle! My family and I have bought more than 10 vehicles from her, and always keep coming back! She is just awesome.
Business response:
That's awesome Amanda! We like Jen too ;)
My husband and I both bought our cars from Joe Basil Chevy! We are more than happy with our cars and with our salesman. The service was excellent!!!! Would absolutely recommend to friends and family! Go see Tim!
Business response:
Thank you Jessica!
I just bought a 2015 Chevy Sonic from Joe Basil! Their customer service is AWESOME! from the time I walked in to when I drove my new car out of the lot!! A special thank you to my salesperson: Jeff Stein and Finance Manager Tim Kurk!!! Jeff answered all of my questions, and spent so much time explaining all of the features on the car. Also making sure that I was comfortable with the car before I drove off. Tim explained all the financial aspects in detail, and spent so much time finding the best financial plan for me as I ha... read more
Business response:
Hi Jennifer! Thank you SO MUCH for taking the time to review our dealership! We really appreciate you as our new member of our Joe Basil family :)
From the moment I walked in to months after I left with my new car the entire staff was incredible. Salesman Tim V was so helpful, truly made it a personal experience, will forever suggest and stay loyal to Joe Basil! Thanks again guys!
Joe Basil Chevrolet has a 4.5 star rating with 9,038 reviews.
Joe Basil Chevrolet is closed now. It will open at 9:00 a.m.
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