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Jimmie's Diner
- American
- Wichita, KS
About this business
History Established in 1987. The history of Wichita would not be complete without two names, Walter L. Anderson & A. J. "Jimmie" King. Anderson started our nations first hamburger stand "White Castle" in a rented, remodeled street car in Wichita, KS. King purchased the Wichita brand of White Castle in 1938 and changed the name to Kings-X. The public responded well to good food, cleanliness and reasonable prices, so the Kings expanded into full service family restaurants. "Jimmie's" son, Wayne built and opened Jimmie's Diner... read more
Location details
3111 N Rock Rd, Wichita, KS, 67226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It is a great place to eat any time of the day. Food is always very good.
Business response:
Stephanie Our sincere apologies for your experience this evening. We set our standards high and expect every customer no matter their time of arrival will receive quality and professional service. This is totally unacceptable and will be addressed immediately. If you will please call our office 630-9292 and leave your address, we would like to send you a gift card for your next visit. Thank you for contacting us, we appreciate your feedback. Thank You.
Wow, sloooooowwwww for having no one in the restaurant. 45min for a salad, pancakes and chicken strips. Most were overcooked. Chalk that up as a loss. Not to mention my $8 salad was the size of a cereal bowl.
Business response:
Hello Lee, please share with us which store you visited, so we may inform the manager to address the situation immediately. We apologize for your experience, we strive for quality service. If you would please contact our office 630-9292 and leave your name so we may send you a gift card to visit us again and make it a good dining experience for you. Thank you for your comment.
We went to the west location around 7:45 and ordered a kids burger, an omelette, and a sandwich. We didn't get out of there until 8:30 because when the waitress brought us our food she dropped the omelette on the ground right in front of us. It took them 15 minutes to make another one. They didn't even give us a discount for the inconvenience! Horrible service!
Business response:
We cannot apologize enough about this. This is not or standard and can assure you we can do it quickly. Please give us a call (316.630.9292) and ask for Joe so we can get this addressed ASAP.
Business response:
We are sorry that you had this experience. We will work on the training of the staff to ensure our customers know of extra side charges. We take these issues very seriously and obviously this part of the training that did not get absorbed by your server, for that, we are sorry. We hope you will give us another opportunity to make this right. We hope you do come back so we can do a better job for you, if you do and have a similar or different issue please ask for a manager, we have management in all of our locations 95% of th... read more
We've been to the west location twice now and have had excellent service and food. My kids loved the 50's theme and of course, MILKSHAKES.
The service at the West location was slow! Always liked the East location but I don't think My family will be back for a while. Food was barely warm.
Business response:
Hello Sean, thank you for reaching out to us. Your experience was not acceptable to our standard of service. We assure you this will be addressed with the staff. We sincerely apologize for your poor service.
The wait for our food was just over an hour we walked out They don't have a clue how messed up they are with their wait staff and their kitchen.
Business response:
We sincerely apologize about your latest visit. This is not what we strive for and with helpful reviews like this we will get better. Thank you for letting us know.
Frequently asked questions about Jimmie's Diner
How is Jimmie's Diner rated?
Jimmie's Diner has a 4.3 star rating with 2,880 reviews.
When is Jimmie's Diner open?
Jimmie's Diner is open now. It will close at 6:00 p.m.
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