JEA's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
Select a rating
Melissa Ann's profile image
Melissa Ann 
7 years ago
Victoria Sofia's profile image
Victoria Sofia 
7 years ago

JEA Always charges so much and they are never willing to help on anyway to lower your bill. We have been getting huge bills for the last few months, I really don't understand because we are almost never home we are not using all that electricity that they are charging us for... 

Belinda Givens's profile image
Belinda Givens 
7 years ago
Emanuel Ferguson's profile image
Emanuel Ferguson 
7 years ago

Y'all are a nuisance to this community overcharging people at not even trying to work with people all y'all care about is the Goddamn money 

Celina Miller's profile image
Celina Miller 
7 years ago

Dude yall need to come fix my power my whole freaking neighborhood is out of power seriously? � 

Shelia Graham's profile image
Shelia Graham 
7 years ago

When I walked into the building I was greeted by the security officer. She was very friendly. Short line and in and out within 15 minutes. Hadn't been inside the building in over eight years. 

Jennifer Polk Wieda Perry's profile image
Jennifer Polk Wieda Perry 
7 years ago

I Love Jea!! 14 years at current address and only lost power twice!!! Both times it was fixed within an hour!!! The electric guys ROCK!!! 

Tyler Guth's profile image
Tyler Guth 
7 years ago

Guys, these new LED streetlights are destroying neighborhoods. They can't have been designed for residential use. Our street looks like a prison yard. This is the image of JEA in the community- these blindingly horrible out-of-place streetlights invading homes all across town. 

Savannah Lily's profile image
Savannah Lily 
7 years ago

JEA is the only source for Electric and water in jacksonville. We don't have a choice, so theres no need to advertise. Stop wasting our money on advertising, to tell us you are one of the lowest in the nation every time you raise our rates. 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open on Monday at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com