JEA's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
Select a rating
Kelly O'Neill Lauzonis's profile image
Kelly O'Neill Lauzonis 
7 years ago

Thank you to all of you who helped to restore power so quickly during Hurricane Irma! You ROCK!!! Thank you, thank you, thank you! 

Linda Valerio Hayes's profile image
Linda Valerio Hayes 
7 years ago

I guess practice makes perfect. Less than 24 hours again this year!! Keep up the good work! 

Frank Lopez's profile image
Frank Lopez 
7 years ago

I was without power for less than 12 hours. That's pretty good considering there a 7 1/2 million people without power in the state of Florida and I was lucky enough to have JEA. 

Leigh Ann Rassler's profile image
Leigh Ann Rassler 
7 years ago

Thank you for getting our power back on today. A big shout out to your crews and all the mutual aid workers. I met a group from Michigan this morning and thanked them in advance. 

Katey Stuart's profile image
Katey Stuart 
7 years ago

JEA has always been quick to answer our questions. They also have been good at getting us back up ASAP after an outage. They try to be prepared at all times to restore service. 

Victoria Baer Pool's profile image
Victoria Baer Pool 
7 years ago

I think they do an awesome job!! Power companies do their best work under pressure! 

Sandra Mitchell Lazenby's profile image
Sandra Mitchell Lazenby 
7 years ago

JEA is amazing and provides the best customer service!! Thank you JEA! 

Jamie Smith's profile image
Jamie Smith 
7 years ago

I see all these 1 star reviews, but I've had nothing but good experiences with JEA. Just now our power went out right before Hurricane Irma, and they sent a crew out that worked until 2am to fix it! Thank you, guys and gals! 

Timothy R Wilson's profile image
Timothy R Wilson 
7 years ago

How do you go from being charged one amount one month And it doubles the next month when you did nothing different. Matter of fact it was lot less. This is ridiculous. And now I am getting a fuel charge..what the hell am I getting charged fuel for. I don't have gas I am all electric. JEA needs to be done away with. My bill is never constant. Terrible company. 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open on Monday at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com