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JEA
- Electricity Suppliers
- Jacksonville, FL
About this business
JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more
Location details
21 W Church St, Ste 1, Jacksonville, FL, 32202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have good service from JEA. They are responsive and helpful when you talk to a representative. I like them.
Water and especially the sewer rates are ridiculous. Live all US and never saw anything like this.
Worst company ever! After finding that I had 10 days to fix my jaws inside my meter box I began looking for quotes, only to find that within three days a man from JEA came to ask for a status with attitude toward my wife and threatened my 9 month pregnant wife that he was going to turn off my power. Then, 3 hours later a second truck came to turn off our power. With total Disreg that we had a pregnant woman, and two small kids inside our home, and one with a fever. This is the worst company and I feel disgust giving my money... read more
If you think about it JEA is joined at the hip with Florida Power and Light Company...that's a lot of POWER if you are the only energy company that monopolize the industry. I think I left in good standing with them. Hope that means something if ever I need their service again. Whew!
I want to know what happened to letting customers know when you're going to be working on the sewers? Twice this week our bathrooms have gotten drenched and today my son was soaked when the water came flying out at him it sounded like a wave at the beach
Was wondering why the change in billing from monthly to 40 days. At least the company should have given a notice. Especially seeing a lot of their customers just got done with back to school shopping. Not a nice way to conduct a business.
JEA has always taken care of all my concerns and needs. Anytime I have an issue their customer care has made sure that my issues are given prompt attention. Thank you for being there for Jacksonville.
Horrible, horrible, horrible, the city of Jacksonville needs to do better, we are using the myway pay, and now something has changed, we are having to add more and more money, the daily usage has doubled, I have everything unplugged and turned off, how is this possible..... you are robbing people blind and its nothing we can do, you are the only source of power here, and being that you know that, you are taking advantage of us all, something needs to be done this is not right... how are you (Jea) for the people but we have t... read more
Frequently asked questions about JEA
How is JEA rated?
JEA has a 3.2 star rating with 1,268 reviews.
When is JEA open?
JEA is closed now. It will open on Monday at 7:30 a.m.
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