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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Joy Mitchem's profile image
Joy Mitchem 
7 years ago

Thank you, JEA for working so tirelessly to restore power to our city. Most people I know have their electricity on so much more quickly than last year, when Matthew struck. I see your trucks daily, and I know restoring power for everyone is a long and complicated process. You can't please everyone all of the time, and I just wanted to leave a positive review to combat some of these really negative, one star reviews! 

Simon Michael's profile image
Simon Michael 
7 years ago
Danijel Ceki's profile image
Danijel Ceki 
7 years ago
Jay Larane's profile image
Jay Larane 
7 years ago
Linda Confroy McElroy's profile image
Linda Confroy McElroy 
7 years ago
Maruchi Schumacher's profile image
Maruchi Schumacher 
7 years ago

Thank you JEA!!! Schumacher Dental Center is back online!!!��� 

Arcadia Gabrielle Marisol Aleman's profile image
Arcadia Gabrielle Marisol Aleman 
7 years ago

I'm going to agree with the last reviews and say my problem is not with the line crew or the people working the phones. Two years in a row my poor street is in the last 3% to get power because of our small grid. Our street had a down line for 6 days with no trees in the way and was told that because there is such a small amount of houses on the grid we are a very low priority. Every time I call I'm polite and understanding I just wish they would assign crews just for the small grids and look out for us too. My next move will... read more

Dana McCoy's profile image
Dana McCoy 
7 years ago

You all are doing a fabulous job! We are proud of you! 

Penny Mackey Baran's profile image
Penny Mackey Baran 
7 years ago

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open at 7:30 a.m. 

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