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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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John Carter's profile image
John Carter 
7 years ago
Eva Tobias's profile image
Eva Tobias 
7 years ago

Thank you JEA for working late night to restore my electric power. Thanks to you my business was back to normal in just two days after Irma. Thanks!! 

John Bushkar's profile image
John Bushkar 
7 years ago

Thx for your hard work during this tough time. You know if you're doing a good job. 

Corrina Crews's profile image
Corrina Crews 
7 years ago
Frogg Hurst's profile image
Frogg Hurst 
7 years ago
Nadine McGunigale's profile image
Nadine McGunigale 
7 years ago

JEA is reporting 95% restored power. Sadly, I am not one of them. We have been without power since Sunday, 9/10. I reported it online, via text and finally was able to speak to a live person (in her air conditioned office). She finally gave me a ticket number she said had already been created. However, imagine my concern when she was surprised that a TREE WAS LAYING ON THE POWER LINES. She didn't have that in the previous reports. 24 hours later it's still there and not so surprising, I don't have power. I see the lineman wo... read more

Matt Strawbridge's profile image
Matt Strawbridge 
7 years ago
Jan Tipton's profile image
Jan Tipton 
7 years ago

I didn't like it that we were without power for 5 days but understand. I think JEA did a great job of getting some 50,000 people or more a day back on line. Thanks to all the linemen and customer service people for all their hard work 

Clint Acton's profile image
Clint Acton 
7 years ago

They are an incompetent electric company that has a monopoly of the electicity in Jax. They even went so far as to try to block residents from buying solar panels without their grid being hooked up to it. Terrible terrible company 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open tomorrow at 7:30 a.m. 

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