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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Beth Monico's profile image
Beth Monico 
7 years ago

So impressed. Phone call and email updates 2X a day. That house only lost power about 12 hours, fortunately. Clay Electric house = 2.5 days, no calls, no updates and snarky updates on their page. Way to show some class for Duval and parts of Clay, JEA. 

David Sangrey's profile image
David Sangrey 
7 years ago

Why? Would a JEA, power man tell you that your power will be restored today! It hasn't been yet! 

Robert Whitsell's profile image
Robert Whitsell 
7 years ago
Danielle Jackson's profile image
Danielle Jackson 
7 years ago

Im still without power and also im a my way customer i wanna how come your taking money off my account. When i do not have power you guys sucks for that cause the money i have for my lights im putting for gas for the generator 

Jen Atkins's profile image
Jen Atkins 
7 years ago

Got power back today! Thank you for all your hard work! I know you must all be exhausted, and I hope you get some rest soon. 

Marjorie Simeon's profile image
Marjorie Simeon 
7 years ago

Day 6 and still without power. The sad part is all my neighbor have power but me, I call Jea 6 times. Had an electrician came by and put the report in and still with no power but, look at my bill and see that my bill is due at the end of this month. And my kids and I are without power in our home. Smh this ain't right what you guys are doing. 

Joy Ted Delay's profile image
Joy Ted Delay 
7 years ago
Jessica Kearsch's profile image
Jessica Kearsch 
7 years ago

There is an amazing group of people that make up this Electric Company! 

Stacie Colleen Cribb's profile image
Stacie Colleen Cribb 
7 years ago

Although I was only without power for 8 hours. I know how hard you guys have worked to make sure everyone's power is back on as quickly and as safely as possible. Thank you so much � for working the long hours and for being away from your families to make sure this happens. You're awesome. 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open at 7:30 a.m. 

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