This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Jaguar Houston Central
- Car Dealers
- Houston, TX
About this business
With two incredible brands and three world-class locations, we offer a true luxury experience for the bold and adventurous. Our showrooms and service centers offer only the most cutting-edge models and technology, with a team of experts ready to get your new journey started right. From our state-of-the-art facilities to our impressive service bays, we offer innovative luxury for the bold at heart.
Location details
7025 Old Katy Rd, Houston, TX, 77024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedThe service advisor Eric was patience, professional and didn't hesitate about going the extra mile to satisfy. I was in Houston for 4 days my car stalled and the battery light came on. Considering this was a situation that needed immediate attention. Momentum Jaguar was booked up and recommended calling Jaguar Houston Central. Houston Central squeezed me in , Eric even volunteered to get my daughter to her doctor's because we were running late, due to the car situation . Thanks Jaguar Land Rover Houston Central.
Business response:
Hi Diane Jones-lea, thank you so much for your positive comments about Land Rover Houston Central! If you have any further questions, please give us a call. We're always happy to help!
This dealer pulled the typical bait and switch on me. I made a trip there to buy a vehicle they advertised (2012 Mercedes ML63) and was told it was in the body shop and would be back the following week. i called ahead the following week and was told the vehicle never came back from the body shop and had been sold. Shady. Very very poor customer service.
Business response:
Lance Ferry, we regret to hear that you had this experience with us. Please reach out to us at (855) 983-9801 so we may assist you in moving forward towards a resolution.
Bought a Range Rover Sport CPO. Within a week I had to take it back. One key fob was not working, it was not aligned properly and wipers were not replaced nor did they fill up the wiper fluid reservoir. Three weeks after that, a change brake pad sensor warning came up. When I called my sales person, he told me that was a service issue. When I called service, they said it was a sale issue and that it was not covered under warranty. After calling the JLR of Houston Central Manager, I get a call from my sales person saying that... read more
Business response:
Hi Ramon L. Ayala, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (855) 983-9801 at your earliest convenience to discuss how we can turn this experience into a positive one.
Quick easy and fun! Dave Thompson will take care of you and Sales Manager will shoot you straight. Tell Dave I sent you!
Business response:
Hi Pete Mata! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Land Rover Houston Central
Quick easy and fun! Dave Thompson will take care of you. He is an honest man and will shoot you straight. Tell Dave I sent you!
Business response:
Hi Pete Mata! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Land Rover Houston Central
Nothing good here! Shame how indifferent they feel about failing to provide basic services they have promised!
Incredible service team!! They treat me & my family like royalty!! They are fair, kind, accommodating & trustworthy! We have a 9 yr old son with special needs and our schedule can be crazy at times. Dexter, Kris & the entire service team are always so helpful and flexible. And my purchase experience was delightful! We LOVE our Discovery Sport and will buy all of our cars from here from now on!!! #grateful #blessed #landrover #greatservice #highlyrecommend
My sales guy cesar was nice. He helped us out but when we got home after being there for 8 hours we noticed there was a missing part. On the top of the car. I emailed him right away and sent pictures. And then it took them months to even call me that the part was ready. And when I showed up there they said the part was not there. So I had driven 2 hours already and wasted my time and I asked them to check my oil and they changed it but I thought it was okay because our finance guy had told us our first oil change was complim... read more
As luxury expensive car dealer the customer service there is the worse , the minimum u expect isnt in there agenda which is returning ur call
Business response:
Aleena R. Matta, we're disappointed to hear of the negative experience you had at our location. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (855) 983-9801.
Frequently asked questions about Jaguar Houston Central
How is Jaguar Houston Central rated?
Jaguar Houston Central has a 4 star rating with 599 reviews.
When is Jaguar Houston Central open?
Jaguar Houston Central is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com