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Jaguar Houston Central
- Car Dealers
- Houston, TX
About this business
Location details
7025 Old Katy Rd, Houston, TX, 77024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Not satisfied at all. Was notified multiple times my car needed "Manufactures Required" service, so made an appointment which I was unable to make due to health issues. A week later I had a tire go flat so I made another appointment to take care of what was needed. Amanda was my contact and she was good at getting me in and explaining to me I really "Did Not" need service at this time and she would have the tire looked at. After an hour an a half the car was back and I was told there was no leak, the Service Manager stood th... read more
Business response:
Matthew, we are deeply disappointed by your experience at Jaguar Fort Lauderdale. We care about all our customers and wish to restore your good faith in our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 406-1917. We would appreciate the chance to turn your experience around.
This dealership is not upfront with it's customers. Bought an "accident free" 4Runner, brought it home, and found rear bumper damage. Quote to fix is $1200. They did nothing when I emailed and called about their lack of honesty!
Awful paint Touchup up job! That lady is no good! I had bubbles everywhere! Air nozzle was missing from wheel! Remotes keys do not open doors! Not recommending !
Business response:
Antoine Your experience at Land Rover Buckhead is very important to us as we strive ourselves on 100% customer satisfaction. It is unfortunate that you feel this way about our dealership. Our Upper Management team has worked to resolve your concerns. At this time all avenues to rectify these issue have been exhausted. If you have any other concerns, please let us know. Respectfully, Customer Care Team
RecommendedPersonable staff who work with your ability to pay. Also, the presentation of the vehicle and detailing.
Recommendedsalesman Eric did a great job on my purchase. took care of everything over the phone and had my truck ready for me when I got to houston. Excellent customer service. very nice dealership
Business response:
Hi Tiny Sampson! We're so happy we were able to help you out! We hope to see you soon!
RecommendedJoe was nice and made sure he explain all details
RecommendedGreat servce. Pete was my service person. Keot me updated. Did not rush me. Very knowlegeable. That is why I keep coming back.
RecommendedExcellent customer service from sales and the service department. Staff is friendly and polite, and the check in and check out process is quick and efficient.
RecommendedChevine McLemore was awesome. He helped me in getting a good deal on audi s7. Craig Holland who is the sales manager was very helpful as well. I am out of state so they arranged for a notary public to come to my house to sign all the documents. Chevine sent me a video of the car and answered my questions in best possible manner. This dealership has the best deals throughout the country. Would definitely buy from them again.
Frequently asked questions about Jaguar Houston Central
How is Jaguar Houston Central rated?
Jaguar Houston Central has a 4 star rating with 621 reviews.
When is Jaguar Houston Central open?
Jaguar Houston Central is open now. It will close at 7:00 p.m.
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