Jackson Hewitt Tax Service

Carol B. 

on BBB

2 years ago

The new commercial for Jackson Hewitt Tax Services, which begins with "What the Buck," should immediately be banned! This use of "Buck" is disgusting and inexcusable!!! 

Michael N 

on BBB

2 years ago

I was charged over $700 to have a basic W2 Tax return filed, this was never disclosed to me until after my tax return was completed and my taxes filed. I will never return to Jackson Hewitt and their employee at their ****** ** location *************************** was extremely nosey asking me questions like "Are all of your children yours?" (Because she noticed my children have different last names) And even when my fianc came in she hit her with the same line of questioning, asking why we weren't married and other bits of ... read more

Jared M 

on BBB

2 years ago

I made a hole lot of money I end up going in oweing them money worst place to do taxes 0 stars 

Limley G 

on BBB

2 years ago

jackson hewitt uses gimmicks to attract customers. Their TV ads are gimmicks too, obviously thought to be giggle-worthy by their sad excuse of a marketing department. I would never use jh and would certainly never entrust them with my personal financial information. Sad they are still is business to scam people. 

Nickol S 

on BBB

2 years ago

Absolutely disgusting that you all even thought it was cute to make a commercial the way you did this year when I'm in the other room and think you say the * word and my young child comes in asking if *************** used a curse word Absolutely not okay not a good look for you company 

Darcy J 

on BBB

2 years ago

Please take the offensive marketing campaign Buck You off the air it is not an appropriate play on words at 5:30 in the afternoon with children at home. I overheard it and was shocked that an upstanding company such as yourselves would send such a tasteless message to the masses.. 

Christine C 

on BBB

2 years ago

Jackson Hewitt employee *********************** o has been preparing my taxes for years in *********** *****...on 410 and *****************.no problems at all.She is awesome n fast n friendly respectful n has a sense of humor. 

Alyshia K 

on BBB

2 years ago

I definitely feel some type of way after this experience. So they advertise a tax advance before the holidays, with the economy and pandemic on top of the holidays like everyone else I'm kinda behind so I figured I'd check it out. Before doing so I did some research, and common narrative is if your refund will be over $6000 you typically get **** and you must do your taxes with them, and obviously there's a loan fee. What they don't tell you is they charge over $400 just to file your taxes, I was expecting maybe $200, I've d... read more

Alicia A 

on BBB

2 years ago

Jackson hewitt has really upped their training this year they not only do the best for their costumers but also their employee.