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Jackson Hewitt Tax Service

1.6

About this business

Location details

7235 Market Pl Dr, Aurora, OH, 44202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.6165 reviews
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ANTHONY F's profile image
ANTHONY F 
2 years ago

Great service very helpful I will do my taxes with Jackson Hewitt again next year just file this year taxes 

Patrick S's profile image
Patrick S 
2 years ago

Absolutely terrible. Misleading and complete rip-off. Contacted them to assist with filing back taxes and got sold on them doing every to help me for $3500. Basically didnt do anything I couldnt have done myself, Ive had the same job and only a single w-2 **** form to file. Then they want an additional $2500 to offer any assistance with communicating with the *** to make arrangements for taking care of any debt . On top of that I got passed around to multiple different people who dont respond or are unable to contact me by p... read more

Lucia's profile image
Lucia 
2 years ago

The tax preparer at Jackson Hewitt has the worst tax knowledges and services. I have been telling her I need to file my 2022 tax return separately with my husband but she still put everything together only under my husbands name even the file name only has my name on it. When I pointed this out and asked her to give me back all documentations belong to me, she suddenly got really upset and she raised her voice and said really terrible and ugly words to me with the dirty look on her face. I just can not believe this is a so-c... read more

Natasha J.'s profile image
Natasha J. 
2 years ago

I filed taxes with JH in 2021. First issue I had was they put in my banking info in wrong and I had to wait in my refund through mail. Second issue was they had my son's name and social wrong and had to file an amendment. Third they put my disaster relief info in incorrectly and had to file another amendment. Fourth when they did the last amendment they changed my AGI and said I owed taxes. I now have to have another amendment (which they keep telling me they will call me back and yet to do so because they can't find what wa... read more

DC's profile image
2 years ago

They lied about the cost of tax preparation. I have used them in prior years and have always had the same rate and same amount of papers to be filed, so the price should always be the same. They told me they increased their prices by $200 this year only after I called and spoke with a supervisor. Thats all fine and dandy but why is there still $300 that is unaccounted for?? Why would you tell me how much it would cost then charge me $500 more than that? And not even tell me. I had to figure it out on my own once I got home a... read more

Robert Z's profile image
Robert Z 
2 years ago

This company reminds me of a payday lender. My wife and I are on Social Security as our only income. We have been sabotaged by the ** Government this year. We had five transactions during the year that apparently warranted the parties conducting the transaction to send us various tax forms, all of which were either a loss (modest stock market holdings), or amounts we received that were very limited such as a settlement from ****** over a bad transmission and even an interest statement from the *** for an old stimulus payment... read more

Johnny F's profile image
Johnny F 
2 years ago

Jackson Hewitts tv commercial is disgusting. "What the ***** ************* is a sad way to draw attention. Now, they set up at ******* with a banner reading "Your taxes done here" but you can read Jackson Hewitt in very fine print. Its them! Stay away!! Too many disappointed customers getting ripped off. JH will go down in history very soon. 

Jared T's profile image
Jared T 
2 years ago

Jackson Hewitt can **** it!!! I have waited all this time for my state refund but when I chatted with an agent, she told me it was used for the early advanced loan and they didn't let me know about them using it!!!! I am done using them because of lack of communication!! 

Raymond F's profile image
Raymond F 
2 years ago

I recently completed an appointment with Jackson Hewitt Tax Services at the *************** in *********, ** performed by ****************************** and another team member. I had a lot going on in 2022, which included selling a property (in another state), purchasing a property in the ***********, as well as being transferred from one lender to another within two months after purchasing a new construction home.*************** collected all of my information, sorted it all out, while explaining certain features of the ta... read more

Frequently asked questions about Jackson Hewitt Tax Service

How is Jackson Hewitt Tax Service rated?

Jackson Hewitt Tax Service has a 1.6 star rating with 165 reviews. 

When is Jackson Hewitt Tax Service open?

Jackson Hewitt Tax Service is closed now. It will open on Monday at 9:00 a.m. 

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