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J. West Jewelers

5.0

About this business

For many years our goal has been to ensure the complete satisfaction of every customer, while offering knowledgeable and friendly service at competitive rates. Our hope is that you'll feel confident in our ability to meet all of your expectations, and know that our customers are always our number one priority. J. West Jewelers, conveniently located in Round Rock, TX, is a family-owned business. We provide any type of jewelry repair or watch repair and custom design. Our services are done on-site which allows for fast turnaro... read more

Location details

110 N Interstate Hwy 35 #255, Ste 255, Round Rock, TX, 78681, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
5.0901 reviews
Select a rating
Cady Clark's profile image
Cady Clark 
recommend  Recommended
4 years ago

Great, helpful, efficient employees. Wonderful lifetime watch battery replacement service. 

Business response:

Thank you Cady! Have a great weekend and we hope to see you again soon. 

Helen Hibbard's profile image
Helen Hibbard 
recommend  Recommended
4 years ago

Great customer service. Cassie worked with us to help get some broken jewelry pieces repaired. The repairs were done in a week and were returned so clean. Would highly recommend them and their high quality craftsmanship. 

Business response:

Helen, Thank you so much for the business and this wonderful review, it was a pleasure working with you. ~Cassie 

Mary Jo Parker's profile image
Mary Jo Parker 
recommend  Recommended
4 years ago

Friendly, knowledgeable service. I bring all of my repairs to J. West and have always been pleased with the results. Highly recommended! 

Business response:

Mary Jo, Thank you for the kind words and always returning to allow us to help you again. 

Patrizia Anne Dumlao's profile image
Patrizia Anne Dumlao 
recommend  Recommended
4 years ago

Always professional and lovely items 

Business response:

Thank you so much Patrizia! 

Michael Christo's profile image
Michael Christo 
recommend  Recommended
4 years ago

I had J.West Jewelers mount an alligator tooth in a silver cap with an eyelet for a necklace.They exceeded my expectations with their design. They carved an alligator skin pattern in the wax model and called me in to review before casting. The end product is beautiful! I was not expecting the artistic design to be included for the price. They took everything into consideration with their design which resulted in a perfect piece. Also, Monica's customer service was great. I can't wait to work with the J. West Jewelers team ag... read more

Business response:

Thank you so much for choosing us to be your jeweler Mike. Pieces like yours keep our job exciting and I'm so glad you love it! Can't wait to see what you bring in next. -Monica 

Nancy Lasher's profile image
Nancy Lasher 
recommend  Recommended
4 years ago

Everything was explanatory Loved the service Differently going back and recommend to friends 

Business response:

Nancy you are so sweet, thank you for trusting in us and telling your friends about us. 

Simmie Garber Wagoner's profile image
Simmie Garber Wagoner 
recommend  Recommended
4 years ago

I have been using J. West Jewelers for several years. They are very talented and work to perfect each piece of jewelry that I have had worked on. They rebuilt my wedding ring and it is stunning! 

Business response:

It has been a pleasure to help you, so glad you love how your ring turned out! Kelli 

Lori Williams's profile image
Lori Williams 
recommend  Recommended
4 years ago

J West Jewelers are so helpful, competent and honest. They really try to understand their customers so they get the best piece of jewelry. They always exceed expectations!! 

Business response:

Lori, thank you so much for your trust in us and this wonderful review. 

LaRue McDonald Kyle's profile image
LaRue McDonald Kyle 
recommend  Recommended
4 years ago

I happened upon this jewelry store when I was in the area. They are such wonderful people that care deeply for their customers. They go above and beyond to make you feel like family. I just wanted to hang out with them. They did an amazing job with my jewelry that needed to be restored. They have a great selection of diamonds and watches. This will be my jewelry store from now own. Friendly and professional at all levels of customer service. 

Business response:

So glad you stumbled across out store. Thanks for giving us a chance, fun clients like yourself make my job so enjoyable! Thanks Larue 

Frequently asked questions about J. West Jewelers

How is J. West Jewelers rated?

J. West Jewelers has a 5 star rating with 901 reviews. 

When is J. West Jewelers open?

J. West Jewelers is closed now. It will open at 10:00 a.m. 

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