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Irwin Lincoln
- Car Dealers
- Freehold Township, NJ
About this business
Irwin Lincoln is a dealership that promises to be simple, straightforward, and sincere. Everyone here has one goal... "To make every sales and service experience effortless." Our commitment to your satisfaction is what makes us the place where customers prefer to do business. This is our promise to you... today and every day!
Location details
F, 4000 U.S. 9 S Lot, Freehold Township, NJ, 07728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great General Mgr, Great Dealership, Great Staff Gwen is the best Sales Person we have encountered in the 30 years of car buying. We couldn't have been happier to have had her guiding the deal for us. Gwen made the car buying process seamless and painless because of her vast experience, thoroughness, excellent customer service skills, enormous patience, and ability to answer all of our questions. Gwen gave clear straightforward explanations and made very good suggestions. We appreciated the time she took to demonstrate the f... read more
Business response:
Hello nwun. Thank you for taking the time out of your day to leave such an awesome five star review. I am glad you got to truly enjoy your car-buying experience. That, sometimes, can be a very hard thing to enjoy because it can be very long and tedious. Gwen and Charlie are amazing employees and they both work so hard at getting the customer the right deal and hope to always make the customer feel satisfied. We ask that you please enjoy your new vehicle and thank you for choosing Irwin Mazda. Sincerely, Carlos Sousa, GM
Great experience with gwen First time buyer for my daughter. She had a list of needs and gwen met every one of them. Went to other dealer and was just not accommodated. Irwin Mazda was friendly, great to do business with and wanted to make sure our needs were met. Thanks, gwen. Susan and Alexa hartmann
Business response:
Hello Susanhartmann. Thank you for the 5 star review. I am glad Gwen was able to get you the right product that you and your daughter were satisfied with. Gwen is an amazing salesperson and we don't know what we would do without her. We hope your daughter enjoys her vehicle. We hope to see you again soon! Sincerely, Carlos Sousa, GM
Irwin Mazda really goes above and beyond for their Clients! I came home to visit my family and decided in the short time I was home that I wanted to buy a new car . My parents and I went to other Mazda dealerships and even called 2-3 other Mazda dealerships that were even further away cause I wanted a specific car . After dealing with unanswered questions, lazy customer service, and badgering to just come into the store (even though they couldn't guarantee the car I wanted) .. we found Irwin Mazda in Freehold. It was rainy a... read more
Business response:
Hello Qreardon21. First off, I would just like to say thank you for your duty in service. Second, thank you for your wonderful review. I am glad you were fond of our service provided to you. We take great pride in our service. We are here to help whether its sunny and clear skies or cold and rainy. You can come see us any time. We ask that you please enjoy your new vehicle and thank you for choosing Irwin! Best wishes, Carlos Sousa, GM
Told I had a recall and then they never did the work... I bought my used 09 mazdaspeed3 and three months after I got it the turbo blew, Irwin service center replaced with my warranty company and also told me there is a recall on timing chain and guides so they said they would check and replace after I even told them it chatters on cold starts. Then said they could not get it to repeat noise and sent me on my way. 15k miles later bam chattering and they said there is no recall anymore... great wonderful for the customer right... read more
Business response:
Jim Grady, I had purchased an additional warranty which covers the timing components and it still was not done.
Incredibly Great Experience I have been driving BMWs for the past 20 years. I moved from central NJ to Manhattan. When my lease was almost up, I was passing by Irwin Mazda and decided to test drive a car, never thinking I would really switch from a BMW. I was lucky enough to meet Eileen Conlon. I actually enjoyed my time with Eileen. She knew absolutely everything about the cars and spent so much time test driving different models with me, all without making me feel obligated to make a decision. 3 months later, I came back t... read more
Business response:
Hello Happy Customer. Congratulations on your new vehicle. It is good to hear you were happy with the service Eileen provided to you. She is such a wonderful salesmen. We don't know what we would do without her. Please enjoy your vehicle. Thank you for choosing Irwin Mazda. Best wishes, Carlos Sousa, GM
Great experience and AWESOME staff!!!! Irwin Mazda is absolutely an great place. I was helped by Eileen who is absolutely AWESOME!! She made us laugh and treated me like family. Charlie made the was also so helpful. I highly recommend Irwin Mazda to everyone. After I got my car my in-laws went and bought 2 new cars as well. Can't wait until my lease is up so I can go get the new CX-9.
Business response:
Hello Mr_Lablaq. Congratulations on your new vehicle. I am glad Eileen and Charlie have made your car-buying experience a happy and easy one. They really mean a lot to our team. Thank you for choosing Irwin Mazda. We hope to see you soon. Sincerely, Carlos Sousa, GM
Highly recommend sales rep Eileen Conlon Eileen and the rest of the staff at Irwin Mazda made me feel so comfortable during the purchase of my 2017 Mazda 3. Eileen, especially, made buying my car so easy- and was very knowledgeable and helpful. She truly provided me with phenomenal hospitality, and made buying my car such a pleasant experience. I recommend buying a car from Irwin, and make sure to ask for Eileen. She was the BEST! :-) Thanks again to Eileen and Charlie - they truly care about their customers.
Business response:
Thank you gka for sharing your positive experience with us! Congratulations on your new Mazda3. Eileen and Charlie both strive to ensure the best customer experience and will appreciate your feedback. All my best, Carlos Sousa, GM
Excellent service. 1st time buyer, now a lifetime customer. This was mine and my wife's first time buying a car. As you can imagine, we were very nervous and ready to dread the experience. Luckily, Irwin Mazda -- specifically, Eileen Conlon -- made the car-buying experience a relatively simple, transparent, fast and pain-free process. Eileen was very courteous, friendly and responsive. But more importantly, she was extremely respectful - she respected our time and was not pushy or salesy at all. She provided an experience an... read more
Business response:
Hello Cesar R. Congratulations on your first car-buy and your first Mazda. It is a good thing Eileen made your car-shopping experience so easy and relieving. It can be very stressful at first if you end up with a pushy salesmen. Eileen means so much to us and our team and we don't know what we would do without her. We ask that you please enjoy your new vehicle. We hope to see you soon. Sincerely, Carlos Sousa, GM
very happy experience Great experience at Irwin Mazda. Salesperson Gwen was awesome. Found exactly the car we wanted. Very smooth process. We will definitely recommend Mazda & this dealership.
Business response:
Hello Karen, Thank you for your kind review and congratulations on your new car! It's so wonderful to hear that you enjoyed your experience with Gwen and Charlie. They are important members of the Irwin team and they really enjoy helping their customer to find the perfect vehicles to match all of their needs. I appreciate that you would recommend us and thank you for choosing Irwin Mazda. Enjoy your new car! Best, Carlos Sousa, GM
Frequently asked questions about Irwin Lincoln
How is Irwin Lincoln rated?
Irwin Lincoln has a 4.6 star rating with 1,344 reviews.
When is Irwin Lincoln open?
Irwin Lincoln is open now. It will close at 8:00 p.m.
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