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Inova Health Care Svc
- Home Health Care
- West Falls Church, VA
About this business
Clinics Medical
Location details
8110 Gatehouse Rd, West Falls Church, VA, 22042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Inova will not provide service without the patient signing an IPAD form saying they will pay whatever the insurance doesn’t. Then they proceed to do unauthorized testing and evaluations requiring you to pay full price. Customer service is a joke.
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SCHAR CANCER INSTITUTE is the worst. They don't care about people or their health. All they care about is MONEY!!! Doctor Robert Chao is a terrible doctor, he doesn't give a crap about his patients.
Our experience with INOVA has been HORRIBLE. We took my 87 year old father to a family practitioner, but it was incredibly difficult to get any cooperation from the staff over the phone. They put you on hold repeatedly, they don’t identify themselves on live calls or their voicemails, they provide misinformation, they blame INOVA corporate for their delays and they’ve demonstrated they don’t understand how to process a referral. We’ve been waiting 11 days for a home care referral to get processed. FIND ANOTHER PROVIDER BEFOR... read more
the nurses in the emergency department have a god complex and think they can make decisions for patients when the family is here and has full power of attorney over medical. oh and apparently they are the only supervisors in the hospital. they informed me the run it and have no bosses here. what a joke
I am shocked at the $2500.00 bill I received for a finger injury which did not require stitches or surgery. An x-ray, exam and a cleaning plus half a day. I'll not go to er again unless life and limb depend on it. I hope there won't be further bills from specialists and consultants. IMHO it is just too high (by about 2k) a bill for the services rendered. Thankful I have very over priced health insurance which paid most of it.
They mess up billing constantly. I have been on the hook for hundreds of dollars because they used a provider not on my insurance. I have received letters from their collections without ever having received a bill from them. I have set up payment plans only to have them cancelled after a few payments with no explanation or notice, and then they deny it was evef set up, while I am starting at papers I just downloaded from their site showing I did.
STOP BILLING ME FOR THE SAME $527 that was erroneously put in the wrong account. Also, it would be nice if billing was actually. open until 5:00 (as it says on the website) instead of saying it's closed when I call around 4:30.
Besides INOVA emergency care being subpar (on a gurney in the hallway during the entire care), billing was outrageous, payment and collection agency practices also the worst I have experienced.
Frequently asked questions about Inova Health Care Svc
How is Inova Health Care Svc rated?
Inova Health Care Svc has a 3.4 star rating with 176 reviews.
When is Inova Health Care Svc open?
Inova Health Care Svc is closed now. It will open tomorrow at 9:00 a.m.
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