Indiegogo Inc

Anon. 

on BBB

8 years ago

Scammers' marketplace. Indiegogo does nothing to ensure trust is well placed. Once a campaign is complete, they offer absolutely no support or mediation services with the campaigner and/or scammers asking for money on their site. 

Toan N. 

on BBB

8 years ago

No fraud check by this company or protection for the consumer or investors. When a project failed delivery, they play the "not my problem" card. They suggest you reach out to the campaign owner. Your money is gone at that point!!! 

Mark 

on BBB

8 years ago

I ordered these echo charging cords in Feb 2015 and im still yet to get them. This is a poor situation. They tried to apieze me with sending me these 1 ft long cords while I waited for the correct ones. I to this day don't have whay I paid for!!! 

Roxanne L. 

on BBB

8 years ago

I crowdfunded with Indigogo. The campaign turned out to be a scam. While I understand it is buyer beware, I believe Indigogo had some responsibility to send a notification out to hackers when they discovered the fraud. They have done none of this. For those backers that were able to get their money refunded on their credit card, Indigogo had the decision reversed. They have done nothing to help get to the bottom of the fraud. From what I learned they continued to find raise for weeks after concerns were brought to their atte... read more

gershon 

on BBB

8 years ago

This company steals, and doesn't protect the backers. They support campaigners who ignore the people paying money, and just say they can't do anything about it. Lost $85 on something, and nobody is protecting me! So Pissed. These companies are "legally" stealing. 

Leah G. 

on BBB

8 years ago

I launched a campaign on Indigogo March 17, 2017. In the course of two days received $4832 in funding. Then, Indigogo stopped accepting credit card payments and apple pay causing me to loose 3 days worth of revenue and pledge support. I could be up to $10K to $15K by now? Nothing changed on my end, except, I did provide them with my driver's license information. So, now they have my I.D., my bank information and my identity + almost $5000 worth of friends/supporter money. I have desperately tried to reach them and have NOT r... read more

Jason k. 

on BBB

8 years ago

This company sucks, Its a scam of a company supporting other scammers. 

Michele 

on BBB

8 years ago

Never received my funds(donations) for **** ********* Also, someone of the donations are from me donating to my own project. I can supply proof of this. It is now passed the time everything should have been disbursed. Funds raised to date$226.00 Indiegogo fees deducted-$11.30 Payment processing fees -$10.68 Total takeaway$204.02 Funds Disbursement Next disbursement (Week of Feb 13, 2017) $204.02 Already disbursed $0.00 

Maggie R. 

on BBB

8 years ago

Like many unfortunate people, I backed the BioRing on IGG. IGG never contacted me to inform me that BioRing campaign had been 'closed by The Trust & Safety due to a violation of our Terms of Use.' I found out some MONTHS later because I had not heard anything for a while from the people running BioRing. Had I been notified sooner, maybe I could have gotten my money back! IGG has done nothing to help those who contributed to the campaign get our money back, even though we paid the pledges throug IGG. When disputing the charge... read more