This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
IMT Desert View
- Residential Leasing
- Phoenix, AZ
About this business
Located in the highly coveted neighborhood of North Scottsdale, IMT Desert View is ideally located with direct access to Metropolitan Phoenixs premier retail, dining and entertainment. A unique mix of contemporary lifestyle amenities that range from world class resorts and golf to eclectic dining and night clubs can be found within minutes of your new home IMT Desert View offers a level of service, comfort, and convenience that is top-notch compared to other Scottsdale, AZ apartments. In addition to two swimming pools and sp... read more
Location details
17030 N 49th St, Phoenix, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
No customer service Property looks nice but front desk service is terrible and non existent. I walked in twice and it’s as if they’re too good to even want to speak to anyone or do their jobs. I was in yesterday & the gentleman was on the internet on the computer. The only words he said were “we don’t take walk ins.” Not hello or how can I help or even ask to help set one up, nothing. He couldn’t be bothered. Meanwhile there was no one else there so he could’ve spent 2 minutes speaking. This was the 2nd time I’ve had this ty... read more
Business response:
Hello and thanks for your review. I'd love to hear more about your experience with our team but cannot reach out to you due to there not being any contact information or a name associated with your review. If you are comfortable, please reach out to me at avanadvmgr@greystar.com so we can figure out what happened and how we can make it right for you.- Tasha Wetzel | Community Manager
Verified Renter Leasing staff was friendly and professional, knowledgeable and helpful.
Business response:
Dear Resident, Thank you for your kind words and for recognizing our leasing staff for their friendly, professional, and knowledgeable assistance. We're delighted to hear that your leasing experience was positive and that our team was able to provide the help and information you needed. If you ever have any more questions or require further assistance during your time at Avana Desert View, please don't hesitate to reach out to us. We're here to ensure your stay is as pleasant as possible. Thank you for choosing Avana Desert ... read more
Verified Renter I like the location and the greenery in and around the community. Everything you need is near by.
Business response:
Hello, Thank you for your review and kind words about our community. We're glad to hear that you appreciate our location and the surrounding greenery. We strive to provide a convenient and enjoyable living experience for our residents. If you have any further feedback or suggestions, please don't hesitate to reach out to us at avanadesertview@greystar.com. Best regards, The Avana Desert View Team
Verified Renter Availability of staff is a concern. Timeliness of resolving lower priority maintenance requests is a concern.
Business response:
Hello, Thank you for your feedback. We appreciate your concerns regarding the availability of our staff and the timeliness of resolving lower priority maintenance requests. We strive to provide excellent service to our residents, and we apologize for any inconvenience caused. We will take your feedback into consideration to improve our response times and ensure better communication. If you have any specific concerns or additional feedback, please feel free to contact us at avanadesertview@greystar.com. Best regards, The Avan... read more
Verified Renter Avana Desert View could be a great place to live if management and maintenance staff gets changed or improved. It takes months to solve any issue.
Business response:
Hello, Thank you for sharing your feedback about Avana Desert View. We apologize for any inconvenience you may have experienced with our management and maintenance staff. We value your input and strive to provide the best possible service to our residents. We will take your comments into consideration and work towards making improvements. If you have any specific concerns or suggestions, please feel free to reach out to us at avanadesertview@greystar.com so we can address them directly. Best regards, The Avana Desert View Te... read more
Verified Renter Great community and close to restaurants and shopping. Close to the 101 and the 51. Area is great!
Business response:
Thank you so much for your review! We're so happy that you have found a home that is comfortable and convenient. Please do let us know if you need any assistance. We are happy to help!- Tasha Wetzel | Avana Desert View
Verified Renter It’s a small , decent community surrounded by multiple commercial outlets.
Business response:
Thank you for taking the time to leave a review of our community at Avana Desert View. We are pleased to hear that you are enjoying the surrounding commercial outlets and the community itself. If there is anything we can do to improve your experience, please do not hesitate to let us know. We appreciate your feedback and hope you continue to enjoy your time with us.
Verified Renter I would not recommended to come to avana this is worst ever manager. You will not get your apartment ready in time and endless delay in maintenance requests It takes months over months to solve any issue
Business response:
Thank you for taking the time to share your experience with us. We're sorry to hear that your experience with our management team and maintenance services did not meet your expectations. We take all feedback seriously and we would like to apologize for any inconvenience that you have experienced during your stay at Avana Desert View. Our team is committed to providing our residents with the best possible experience, and it sounds like we fell short in your case. We would like to assure you that we are continuously working to... read more
Verified Renter Will not address maintenance issues in a timely manner and will not provide services you are paying for. Apartments in poor condition due to lack of maintenance
Business response:
Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced due to maintenance delays. We are actively working to address any outstanding maintenance issues and improve our response times. We appreciate your feedback and will continue to work hard to provide the best possible living experience for our residents. Sincerely, Avana Desert View Team
Frequently asked questions about IMT Desert View
How is IMT Desert View rated?
IMT Desert View has a 3.2 star rating with 630 reviews.
When is IMT Desert View open?
IMT Desert View is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com