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IMT Desert View
- Residential Leasing
- Phoenix, AZ
About this business
Located in the highly coveted neighborhood of North Scottsdale, IMT Desert View is ideally located with direct access to Metropolitan Phoenixs premier retail, dining and entertainment. A unique mix of contemporary lifestyle amenities that range from world class resorts and golf to eclectic dining and night clubs can be found within minutes of your new home IMT Desert View offers a level of service, comfort, and convenience that is top-notch compared to other Scottsdale, AZ apartments. In addition to two swimming pools and sp... read more
Location details
17030 N 49th St, Phoenix, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Verified Renter Really bad community in terms of maintenance request handling .. I would not suggest this community to any of my friends
Business response:
We're sorry to hear about your experience with maintenance request handling. We value your feedback, and we apologize for any inconvenience you've faced. We're continuously working to improve our services, and we appreciate your input. If you have any specific concerns you'd like to address or if there's anything we can do to make your experience better, please don't hesitate to reach out to our team. Your satisfaction is important to us. Sincerely Avana Desert View Team
Amazing community The office staff, including Jesse and Isaias, have been absolutely fantastic, providing invaluable assistance throughout my tour. The community is truly beautiful, and I was captivated by its charm as soon as I walked in.
Business response:
Thank you so much for the 5 stars and for recognizing our team for their customer service and professionalism!- The Avana DV Team
Horrible Do yourself a favor and read the 1 star reviews and save yourself the time, energy, and money we’ve wasted on this place. Worst experience I have ever had with renting.
Business response:
Thanks for your review. This is disappointing to hear. Unfortunately, there are no details regarding your experience or contact information for us to reach out to you. We want to make sure that we turn this experience around; so, please reach out to us directly at avanadesertview@greystar.com so we can make things right!- The Avana DV Team
No customer service Property looks nice but front desk service is terrible and non existent. I walked in twice and it’s as if they’re too good to even want to speak to anyone or do their jobs. I was in yesterday & the gentleman was on the internet on the computer. The only words he said were “we don’t take walk ins.” Not hello or how can I help or even ask to help set one up, nothing. He couldn’t be bothered. Meanwhile there was no one else there so he could’ve spent 2 minutes speaking. This was the 2nd time I’ve had this ty... read more
Business response:
Hello and thanks for your review. I'd love to hear more about your experience with our team but cannot reach out to you due to there not being any contact information or a name associated with your review. If you are comfortable, please reach out to me at avanadvmgr@greystar.com so we can figure out what happened and how we can make it right for you.- Tasha Wetzel | Community Manager
Verified Renter Leasing staff was friendly and professional, knowledgeable and helpful.
Business response:
Dear Resident, Thank you for your kind words and for recognizing our leasing staff for their friendly, professional, and knowledgeable assistance. We're delighted to hear that your leasing experience was positive and that our team was able to provide the help and information you needed. If you ever have any more questions or require further assistance during your time at Avana Desert View, please don't hesitate to reach out to us. We're here to ensure your stay is as pleasant as possible. Thank you for choosing Avana Desert ... read more
Verified Renter I like the location and the greenery in and around the community. Everything you need is near by.
Business response:
Hello, Thank you for your review and kind words about our community. We're glad to hear that you appreciate our location and the surrounding greenery. We strive to provide a convenient and enjoyable living experience for our residents. If you have any further feedback or suggestions, please don't hesitate to reach out to us at avanadesertview@greystar.com. Best regards, The Avana Desert View Team
Verified Renter Availability of staff is a concern. Timeliness of resolving lower priority maintenance requests is a concern.
Business response:
Hello, Thank you for your feedback. We appreciate your concerns regarding the availability of our staff and the timeliness of resolving lower priority maintenance requests. We strive to provide excellent service to our residents, and we apologize for any inconvenience caused. We will take your feedback into consideration to improve our response times and ensure better communication. If you have any specific concerns or additional feedback, please feel free to contact us at avanadesertview@greystar.com. Best regards, The Avan... read more
Verified Renter Avana Desert View could be a great place to live if management and maintenance staff gets changed or improved. It takes months to solve any issue.
Business response:
Hello, Thank you for sharing your feedback about Avana Desert View. We apologize for any inconvenience you may have experienced with our management and maintenance staff. We value your input and strive to provide the best possible service to our residents. We will take your comments into consideration and work towards making improvements. If you have any specific concerns or suggestions, please feel free to reach out to us at avanadesertview@greystar.com so we can address them directly. Best regards, The Avana Desert View Te... read more
Verified Renter Great community and close to restaurants and shopping. Close to the 101 and the 51. Area is great!
Business response:
Thank you so much for your review! We're so happy that you have found a home that is comfortable and convenient. Please do let us know if you need any assistance. We are happy to help!- Tasha Wetzel | Avana Desert View
Frequently asked questions about IMT Desert View
How is IMT Desert View rated?
IMT Desert View has a 3.2 star rating with 610 reviews.
When is IMT Desert View open?
IMT Desert View is closed now. It will open at 9:00 a.m.
Need help? Contact us.
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