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Honda of Hackettstown

4.5

About this business

Rated Best Customer Service in the District by Honda North America! 

Location details

48 US-46, Hackettstown, NJ, 07840, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.51,906 reviews
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Karen White Johnson's profile image
Karen White Johnson 
5 years ago

nice salesman and price was what we were quoted on the phone 

Thomas Edwin's profile image
Thomas Edwin 
5 years ago

We recently went to Hackettstown Honda to just look for a new vehicle, where we met Terri & Kai'Sun. We discussed and were able to see what our options were for a new family vehicle. Our experience was nothing but amazing from start to finish. They went above and beyond and listened to what we were looking for. They made everything so easy! I would highly recommend to anyone who is looking for a new vehicle to stop in and see Terri & Kai'Sun!! We will never go anywhere else ever again! 

Vickie Durdunas Nichols's profile image
Vickie Durdunas Nichols 
6 years ago

Beware!! Their Service Department is horrible! They tell you one price and offer another service (just in case it needs it) and when you say no they start the original repair and then coincidentally when your car is already taken apart they say that it definitely needs the work you specifically told them not to do and you now can’t have your car back half taken apart so you have no choice but to pay for the repair. Poor customer service from the Service Department including the Service Manager. Honda Corporate even told me t... read more

Karin Gessner- Judge's profile image
Karin Gessner- Judge 
6 years ago

Had a great experience todayas always! Mike Hoffman was very professional and provided me with exceptional customer service! I love coming here. I'm always in and out in no time at all, whether I have an appointment or not! 

Patty Hogan's profile image
Patty Hogan 
recommend  Recommended
6 years ago

Awesome expierence! Jerry the salesman was fantastic! everyone super friendly and helpful. Very professional! Service department staff extraordinary !!! Thank you to all!!!! 

Kerrie Aldira's profile image
Kerrie Aldira 
recommend  Recommended
6 years ago

I had the best experience shopping for a car when I did so at Honda of Hackettstown. None of the salesmen were pushy and you cold tell that customer satisfaction was their top priority. I’ve been to other dealers and can say with certainty that no others compare! 

Kathy Davidson Feeney's profile image
Kathy Davidson Feeney 
6 years ago

We leased for a few years, got the extra coverage for dings and such. We were denied all repairs when we brought in for evaluation. Took advantage of turning in early, as is, and BOUGHT a car from you . STILL getting bills from Honda financial because you didn’t pay off the lease!! That was part of the new car sale , as per your special offer. Not good for my credit ratings, I’ve called 3 times, still getting threatening letters from financial. Can you people please make good on the deal? Saw a similar problem with a Hundae ... read more

Matthew Jones's profile image
Matthew Jones 
recommend  Recommended
6 years ago

The salesmen and staff went out of their way to make me feel welcome listen to my needs, and present me with every option. In the end they gave me an amazing deal on a CRV. Thanks Honda Of Hackettstown! You gained more than just a customer you gained someone who will tell everyone he knows how great you all are!!!! 

Lindsay Tichenor's profile image
Lindsay Tichenor 
6 years ago

Worst experience ever, drive past this place and go to GMC if you want a good deal and a better car 

Frequently asked questions about Honda of Hackettstown

How is Honda of Hackettstown rated?

Honda of Hackettstown has a 4.5 star rating with 1,906 reviews. 

When is Honda of Hackettstown open?

Honda of Hackettstown is open now. It will close at 8:00 p.m.  

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