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Honda North
- Car Dealers
- Danvers, MA
About this business
Location details
382 Newbury St, Danvers, MA, 01923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Four weeks ago, I bought a brand new car from a salesman Joe Russo at Hazelwood location. I was promised to be given a $200 referral fee if I sent a friend. I referred a friend there and the friend bought a car from Russo. Russo told my friend he sent a $200 referral fee to me, but I never got it. I called the Russo and he said it was not done....his attitude suddenly turned horrible and very bad. I knew he lied to my friend and to me, I never received a check. I wish I never bought a car from him or this location. And I am ... read more
Thank you so much to help me to get my new car you the best in Honda Nord thank you so much for everything you did for me and my daughter
Business response:
Thank you so much for taking the time to share your feedback with us, Elizabeth. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sincerely, Honda North
A BIG thank you to your sales person Angel for making our new car buying experience a great one! My wife usually does not enjoy visiting a car dealer as the sales folks can be pushy. This was definitely NOT the case at Honda North. Angel (Enyel?) was very accommodating, professional, personable, knowledgable and helpful. He came in to meet with us ON HIS DAY OFF regarding our desire to buy a new vehicle. The test drive process of our experience was terrific in that Angel just gave us the keys and sent us on our way with no l... read more
Business response:
Here at Honda North, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Enyel, and it was a pleasure having you at the dealership. We appreciate your review! Sincerely, Honda North
My experience in purchasing my 2022 Civic Touring was a dream. The Sales Manager, Mark, was able to find the exact car I wanted, which other dealerships have not been able to do in over 2 months. The Sales Associate, Todd, was very friendly, patience and thorough in explaining all the the features of my new car and handling all the paperwork. Lori, the Delivery Coordinator, and Ray, the Finance Manager, were also very thorough in explaining all the warranties available and coverages for each. I had the pleasure of meeting th... read more
Everyone was polite and attentive. They made the whole experience pain free. Even though it is far from my home I would purchase another car there in the future .
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North
Horrible experience . I made an appointment for my car to be serviced ,I waited 2 weeks for an appointment brought my car in and they called me with a diagnosis 6 days later now 11 days later my car was finally finished . Courtesy rental fee $440 split in half after I was told by the service agent I would only have to pay a couple days I guess I should of asked what he meant by a couple . 6 hours of labor done in 11 days. For more info on my experience visit me at the dealership I will be there holding poor service signs wit... read more
Business response:
We're sorry to hear, Heidi, that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Honda North
usually Business don't like bad reviews, but seeing all these bad reviews on yelp and they still haven't made any attempt at improving. tells me this is in vane. Just the same here's the cliff notes. They sold my son a car that they didn't have the tittle for.. He did the test ride and all that, they took his money and the tittle to his old car , Then when he thought he was driving away in his new car, they sprung it on him that they didn't have the Tittle for the car and he would have to wait a week or two before he could h... read more
Business response:
Thank you for your review. We're sorry to hear about your son's experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Honda North
Jeff is very friendly, knowledgeable helpful.We bought Jeff is very friendly, knowledgeable helpful. We bought from him 6 Accords in the last 10 years!
Spacious, loads of inventory, efficient and knowledgeable. Plus it’s employee owned so the folks are personally invested in doing a good job and making sure the customer is happy.
Business response:
Thank you, Nancy, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Honda North! Sincerely, Honda North
Frequently asked questions about Honda North
How is Honda North rated?
Honda North has a 4.6 star rating with 4,967 reviews.
When is Honda North open?
Honda North is open now. It will close at 6:00 p.m.
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