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382 Newbury St, Danvers, MA, 01923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Bought my Honda Pilot from Honda of Annapolis in 2014. Have been taking it there for service since then. Always received a 10% discount on major work until a few weeks ago. My regular service representative, Michael, was not there when I took my vehicle in for service. It was just over $1,000 and I wasn’t given a 10% discount. At checkout, another service rep reviewed the bill and ended by saying, “….and with the discount, the bill comes to $x,xxx.xx.” I paid the bill without looking at the bill total. When I got into the ca... read more
Randy Borth was easy to work and negotiate with. I got the best price for my trade in and the buying process was quick. I would contact him again if I needed another Honda.
Cassie was superb! Initially she was very friendly and bubbly (which is what I wanted in a sales rep)! Her excitement for the product was evident and helped me choose Honda over other brands. She guided me through the process and I ended up purchasing the vehicle that was right for me! Cassie listened to my concerns and made sure to tailor my preferences. She ensured I was happy with my CRV and provided extensive knowledge on the vehicle features/benifits. Not only that, she expedited the plates and ensured even on a holiday... read more
Business response:
Thank you, Bridget, for taking the time to share your thoughts on working with our team. We're glad to hear Cassie delivered such a great experience! Sincerely, Honda North
Aj Bybee was amazing to work with! I was pleased with my car buying experience!
Jairo B. was friendly and professional on my first visit for an oil change. He even surprised me with a car wash. He even finished earlier than the promised time. If Jairo waits on you, you'll be lucky. He really has pride in his work.
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North
Amazing experience all around! Everyone I interacted with was extremely professional and made the car buying process easy. I would highly recommend Robbie — he is very competent and quick.
Mike was more than professional and accommodating. From the time I scheduled my appointment to the second I left he did everything he could to work with me and help me through the process. He and his team jumped through hoops on a busy day to take care of the issues that came up and make sure I was happy. He was honest and helpful.
Jameel was out of this world amazing! He sent me photos of the vehicle and information on the specs/features prior to arriving to Honda North. Instantly asked questions, guided me through the process and ensured I felt confident. He continued to ensure I understood the process and helped me choose extra options that worked for me without upselling me. I found it admirable that he didn’t try to upswell me but instead related extra tire coverages, upholstery, and warranties/services that I could purchase as an extra cost but m... read more
Business response:
Thank you for sharing your experience with us, Bridget! We're happy to hear that Jameel was so helpful to you while assisting you with your purchase, and we hope you enjoy your new vehicle. We truly appreciate your feedback! Sincerely, Honda North
Very professional and friendly staff, Enyel Moronta made our new car buying experience a pleasant one, super helpful and knowledgeable. Me and my wife don’t like going to dealerships but this one was a good one. Thank You!! Enyel
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your kind comments with Enyel and our team, and we hope you enjoy your new vehicle! Sincerely, Honda North
Honda North has a 4.6 star rating with 4,967 reviews.
Honda North is open now. It will close at 6:00 p.m.
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