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382 Newbury St, Danvers, MA, 01923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Bommarito Honda and my salesman Keith Grassi were absolutely fantastic and every phase of the buying process :-) Keith really listened to me and found me the perfect vehicle.
Michael went above and beyond for me from start to finish on my 1st brand new vehicle. He made the sale feel natural like if I was buying the car from a longtime friend. Thank you so much, Mike!
Business response:
Thank you for your business and this review, Angel. We're happy to hear MIchael was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North
We really enjoyed working with John. He was so helpful. He took extra time to show us how everything worked. I never felt rushed. We've never had such a pleasant experience car shopping. Thanks John!
This is our first Honda purchase. Walked in, immediately met by Enyel Moronta who greeted us warmly, showed a genuine interest in our search criteria, found the car we were looking for, accommodated our trial runs, answered our questions, expedited visit with the financial department, met us the next day (8/20) went over info on new vehicle, sat in van and showed us different accessories, functions and installed blue tooth phone app. From beginning to end, our experience with Honda North and the way we were treated with inte... read more
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Honda North
Mike Rosen sold us our CR-V back in 2018, and was an absolute pleasure to work with. Honest, open and straightforward, friendly (despite the stern portrait on this website, patient, and helpful. We are probably not the funnest customers to deal with - we come in already prepared with our own financing, knowing exactly what car we want, which options, our price limit, we don't negotiate, and we get quotes from multiple dealerships. Mike was totally fine with that. He gave us a competitive and straightforward quote, along the ... read more
I’ve lost respect for the managers and finance I’ve lost respect for the managers and finance department at Bommarito Honda. Their word is meaningless. They are slimy salesmen who’ll encourage you to buy service agreements they won’t honor or abide by. Don’t make the mistake I did. Don’t buy the Easycare packages they try to sell you. I never used the plans and they won’t refund your money as required if you don’t utilize the plans and cancel after paying off your car. Don’t add the Bommarito Superstore Service Agreement Adv... read more
Business response:
We're sorry to hear about your experience and would like to see how we can help. Please reach out to Tom Bullock at 314-731-1222 at your earliest convenience.
Apparent condenser leak. It’s under a factory defect warranty. Mr.Le off the bat said if it’s their fault and they have to fix it and have to keep the car, they will not have a replacement vehicle to give us at that time. So I have to be without a car that I’m paying for because you built the car with defective parts and I gotta be without a vehicle to get to work, to be able to pay for a car that’s broken?! Their customer service is terrible!!!
I was told at 3:00 pm yesterday that the car I was trying to purchase "was off being detailed". Arrangments were made for today. When I called this morning about bringing my trade in, I was told "the car was sold yesterday". Sales manager ignores phone calls. If you wish to be lied to, have silly dealership games played, or just be treated with contempt--THIS IS THE PLACE!! AVOID!!!!
Business response:
K.Griffith, we are truly sorry to hear about your experience. We apologize and hope to see how we can assist you. Please give us a call at 314-731-9777 at your earliest convenience.
I had wanted to buy a used vehicle from him and I had a bankruptcy on my credit. Him and the salesman Jamie assured me all I had to do was get a letter from the lawyer. We left the dealership and 25-30 phone calls later over a several day time period no one ever got back to me to get me the information I needed to get the letter. They literally had to do nothing to get the sale. I needed to do it all. I even tried calling them to tell them I would pay cash for the vehicle. Which I had. But they still wouldn’t return my calls... read more
Honda North has a 4.6 star rating with 4,967 reviews.
Honda North is open now. It will close at 6:00 p.m.
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