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Honda North
- Car Dealers
- Danvers, MA
About this business
Location details
382 Newbury St, Danvers, MA, 01923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I so appreciate the fast and friendly service I got yesterday. Oscar Trejo was a real treat to work with and very helpful. They where very busy but after i had explained my situation he was very understanding and was able to send a technician to my house with in 10 minuts. Lewis Henry got my van up and running and I got it in to them for a new battery. Within no time they had me back up and running. Not only that but they got my van all washed up and pretty for me. What was turning out to be a bad morning for me on my day of... read more
Unfortunately, this is not the old Honda North I knew and loved. What a disappointment. I purchased a CR-V from Honda North back in 2011 and have used their service department for maintenance ever since. I had a great experience in 2011 and regularly recommended people who ended up purchasing as well. Customer for life, right? Sadly, no. When we were ready to purchase a new 2021 CR-V, I was pleased to find their website now offered online trade-in estimation and and what appeared to be purchase of a particular vehicle in inv... read more
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The General Manager, Bryan Laskin, would like to speak with you regarding your experience. He can be reached at 978-539-5050. Thank you and we hope to hear from you soon. Sincerely, Honda North
Kevin was nothing short of amazing. He treated us like we had been friends for years and gave us the best car buying experience we have ever had. He did not pressure us and he made sure that everything was perfect with the car we bought and that we were happy with our purchase. We will definitely buy another vehicle from Bommarito and from Kevin.
I called Elk Grove Honda and inquired on a specific Honda Accord color and model. Ola one of their salesmen assured me they had the car and let me know that the car would be in the front for test drive. On my way to the dealership he called me and asked me if I was on my way. I let him know because of traffic I was running a bit behind. Upon arriving to the dealer he greeted us and let my family know that the car had already been sold. The nerve of him, he called me to ask what time I would be arriving to the dealer but coul... read more
DO NOT USE - NOT TRUSTWORTHY. HORRIBLE UNACCEPTABLE INABILITY TO COMMUNICATE. You can not trust that car is repaired or that your car is not in need of more service. Dropped the car off to fix an issue with the air conditioner. Was called late in the day when I returned the call I was informed the service technician was no longer available. I called back early following day and I was told car was ready for pick up - When I questioned what was done I was informed they removed an air deflector with out my permission due to a b... read more
Mike was extremely friendly and patient with me. I originally was looking at used cars but wound up buying a new car. He explained all the new computer devices to me. very helpful!
When it comes to deal with warranty works, this dealership will always giving you a good answer to deal with. “Sorry we can’t found the problems at this moment”. I will never buy or come in for service in this dealership! Not recommended to any other friends. Worst experience in any other Honda dealers in New England
Business response:
Hello Kenny, We are sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Honda North
Amazingly smooth deal from the test drive to the dealership and flawless, no pressure negotiation with Sean G. Clean, friendly dealership. Will be a pleasure getting service here on our new Honda
Business response:
Thank you so much for your excellent review! We are so glad that Sean had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Honda , and don't hesitate to reach out if you need anything else. Sincerely, Honda North
I had an appointment for a full Multi point inspection & Oil Change. Unfortunately the mechanic forgot to check the fluids and the washing fluid was empty. I'm glad it was just the washing fluids and not the brakes fluid because I could get involved in a accident for a very simple mistake. Extremely fast and very friendly guys!
Business response:
Thank you for your very kind review. Please accept our apologies for not filling up the washing fluid. We strive to make sure that all of our customers leave happy. We look forward to your next visit! Sincerely, Honda North
Frequently asked questions about Honda North
How is Honda North rated?
Honda North has a 4.6 star rating with 4,967 reviews.
When is Honda North open?
Honda North is open now. It will close at 6:00 p.m.
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