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HomeServe

4.6

About this business

<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p> 

Location details

601 Merritt 7, Norwalk, CT, 06851, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.67,525 reviews
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Patricia B's profile image
Patricia B 
a year ago

Keenan of **** ******** was really kind. And helpful. As I am handicapped, that really matters. Highly recommended. 

Business response:

********* thank you for your feedback. It is wonderful to hear that you had a good experience with us and **** *********- Eugene 

Daniel K's profile image
Daniel K 
a year ago

Tanner Loveless of *** ********** *** ********* ********** **did An Outstanding Job From Finding The Problem To Fixing The Problem. Good Quality Work In A Minimal Amount Of Time. We had no water in the home and Tanner sure made our day getting the water restored. 

Business response:

******, thank you for your feedback. It is wonderful to hear that you had a good experience with us and *** ********** *** ********. - Eugene 

LYNDA W's profile image
LYNDA W 
a year ago

Andrew From ******Went Beyond The Call Of Duty. I Had A Huge Plumbing Issue That Should Have Been A 2 Day Job. But Andrew Was Determined To Get It Fixed In One Day. I Think He Worked Like 14 Hours. I Tried Talking Him Into Stopping About Halfway Through The Job, And Coming Back The Next Day And Finishing Up. But He Wanted To Get It Done As He Said He Did Not Want To See Me And My Family Inconvenienced Any Longer As We Could Not Shower, Flush The Toilet, Etc. The Smartest Thing I Ever Did Was Getting Homeserve To Cover All Of... read more

Business response:

****** thank you for your feedback. It is wonderful to hear that you have had good experiences with us and ******each time they have come out. - Eugene 

Karen M's profile image
Karen M 
a year ago

I sincerely appreciate the services you offer for a modest fee each month! Many thanks! ***** ******** 

Business response:

*****, thank you for your feedback. It is wonderful to hear that you are satisfied with the services. - Eugene 

Mike K's profile image
Mike K 
a year ago

My Home Serve warranty covered my main water line. Mine was leaking under my concrete. They were helpful and the repair was timely. The contractor they used was very communicative and prompt. Great experience 

Business response:

***** thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor for your water line repair. - Eugene 

Pearl H's profile image
Pearl H 
a year ago

Problem solved Technicians listened and very professional Will highly recommend. 

Business response:

****** thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene 

Charles/Sandra A's profile image
Charles/Sandra A 
a year ago

I have 3 properties all with HomeServe Water and Sewer line protection. The first calling for service was on 2/8 at approximately 10:30 AM. I was told someone would get back with me to schedule coming out. Even received a text mess on 2/8 @ 10:36 AM and again 2/9 @5:37 PM. Both text said they were looking to find someone to services me. On 2/12 four days after I requested service I went on the app chat and asked why no one had contacted me about my emergency? I guess that prompted a call from a HomeServe contractor. It had b... read more

Business response:

******* *** ****** thank you for taking the time to share feedback about this incident. We would like to speak to you about this to find out more about what happened and see if we can assist. A specialist from the Office of The President will reach out to you soon. Have a great day! - Eugene 

Tom and Jane G's profile image
Tom and Jane G 
a year ago

Quick response, good work. Reliable. A good company to work with. 

Business response:

*** *** ****, thank you for your both for the feedback. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene 

Sandy M's profile image
Sandy M 
a year ago

HomeServe served me well by honoring fully the work I needed done in a timely manner. I had an urgent situation, called HomeServe and they got right on it, scheduled someone to come out and sent a knowledgeable and experienced plumbing expert (*** ********* **** **** **** ********) to root out, find and resolve the problem. I’m truly grateful to both companies and very thankful I made the decision to go with HomeServe and their insurance policies, for such a time as this. 

Business response:

*****, thank you for your feedback. It is wonderful to hear that you had a good experience with us and Xtra Mile plumbing. - Eugene 

Frequently asked questions about HomeServe

How is HomeServe rated?

HomeServe has a 4.6 star rating with 7,525 reviews. 

When is HomeServe open?

HomeServe is open now. It will close at 8:00 p.m.  

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