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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
601 Merritt 7, Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Very responsive and professional. Company they recommended was a great asset to the Home Serve program.
Business response:
Betty, thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene
Was Able To Come Same Day, Earlier Than Initially Scheduled. Cleared Two Way Access Both Directions. Very Pleased With The Results And Service.
Fast response time and my experiences was pleasant with the repair technician he was fast and efficient
Business response:
******** *hank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene
Mike Was Knowledgeable And Very Professional. Listened To What I Explained About How This Was An Annual Problem Caused By The Tree Roots Out Near The Street. Couldn’t Be Happier With The Service.
Business response:
***** thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene
It's My First Experience And I Was Very Impressed With The On-time And Quick Response.
Business response:
***** thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene
I called HomeServe about a water issue I was having and they set me up with an appointment within 24 business hours (luckily the problem could wait over the weekend). My Tech Eric Is My Hero! He Arrived Before I expected and he was able to fix my problem within minutes. He explained the problem in a way I understood. I can't thank you enough for fixing the problem and leaving me with peace of mind
Business response:
****, thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. - Eugen
I have been with Homeserve for sometime they have been on time, polite, informative and they are excellent in their skills. I would and have recommended them to family and friends.
Business response:
******* thank you for your feedback and recommendation. It is wonderful to hear that you have had good experiences with us and our contractors. - Eugene
this company is a total scam. Using unethical practices by calling customers 100's of times without respect of business hours and with mean and unprofessional employees. Regardless of multiples request of requesting to be put out of their call list, also reminding them that your number is part of the Government and Florida NO CALL LIST. This Company get's the information from sources such Utility companies to sell their products without having any concern on privacy and confidentiality. I am reporting this matter thru BBB so... read more
Business response:
****** thank you for taking the time to share feedback about this incident. We would like to speak to you about this to find out more about what happened and see if we can assist. A specialist from the Office of The President will reach out to you soon. Have a great day! - Eugene
I called in my broken water line on 1/22 at 6:05 pm. It took until 2/2 to get it fixed. During this time, I was without water to flush, bathe, and drink. I had to call every day, follow up with corporate to get the service that I paid for. They did make 3 calls to plumbers in that space of 12 days. They don't realize that they are actually in a service industry. I have been in the service industry and would have called those 3 plumbers in a space of 15 minutes. I had to finally ask for a simple authorization e-mail so I coul... read more
Business response:
Russell, thank you for taking the time to share feedback about this incident. We would like to speak to you about this to find out more about what happened and see if we can assist. A specialist from the Office of The President will reach out to you soon. Have a great day! - Eugene
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is open now. It will close at 8:00 p.m.
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