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<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
601 Merritt 7, Norwalk, CT, 06851, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Plumber was scheduled and on his way before I got through HomeServe emails. He was quick, thorough, and explained what the problem and what he did to fix it. Staff at HomeServe were prompt, efficient and courteous. I was very satisfied with the process and service.
Business response:
****** thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene
Home serve works hard at getting the right folks to the job. They are always professional, friendly and helpful with getting the help you need to fix your problems. I recommend them.
Business response:
****, thank you for your feedback and recommendation. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene
Quick to assign service provider, great online app to track process and very helpful customer service. So happy I purchased the policy with HomeServe.
Business response:
*****, thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene
Charlie, Was All About Taking Care Of My Leak In My Drain Stack. He Was Very Thorough And Discovered Another Leaking Point That Was Under My Floor Board Was Beginning To Seep. He Quickly Called His Office And Made My Issue A Priority, I Would Have To Stop Using My Sink In My Kitchen Or Face A Larger Water Problem ! He Was Back The Very Next Day!! The Job Was All Done In Just Under 2 Hours... Home Serve/Geisel Has Proved There Value To Me 100%. If I Ever Run Into Another Issue ( I Am Sure I Will) My House Was Built In 1964 An... read more
Business response:
******* thank you for your feedback. It is wonderful to hear that you had a good experience with us and our contractor ****** ******* ** * ********* - Eugene
Home Serve responded quickly to my situation regarding a broken water line. They were able to contact a plumbing company that responded promptly. The technician was fabulous -- friendly, professional and helpful. Job completed and we are very happy with the process and results.
Business response:
*******, thank you for your feedback. It is wonderful to hear that you had a good experience with us and our contractor for your water line repair. - Eugene
HomeServe is an incredible asset to have. They provide peace of mind against the uncertain. I have several policies, covering both my home and my rental property. Although I don’t like finding out I have a problem, I can’t tell you the relief knowing I just have to make one phone call and it’s taken care of. I’ve been a customer for many years, I value the relationship and plan to be a loyal customer for years to come.
Business response:
***** thank you for your feedback and your trust. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene
Very Professional and courteous. Knew exactly what to do and explained the problem.
Business response:
******* thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene
So very happy I have the Home Serve coverage on my drains and sewer lines. Very easy to place call for help and Home Serve does the work to find plumbers. It is a relief to know that these big ticket items are covered!
Business response:
**** thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene
Homeserve has been giving me the run arounds with they're contractors for almost a month....I would like a refund for every month that I have paid them
Business response:
********* thank you for taking the time to share feedback. We would like to speak to you about this to find out more about what happened and see if we can assist. A specialist from the Office of The President will reach out to you soon. Have a great day! - Eugene
HomeServe has a 4.6 star rating with 7,525 reviews.
HomeServe is open now. It will close at 8:00 p.m.
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