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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
601 Merritt 7, Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Mo of ***** ******** is awesome. He was prompt, professional and effective.. Mo and his son fixed the problem in about 15 minutes. I highly recommend his company, and I took his business card in case I ever have a plumbing issue that isn’t covered by Home Serve. The service was easy to use - I called Home Serve in the morning and explained that it was urgent because we couldn’t use the water upstairs without flooding the downstairs, and at about 2pm, Mo arrived and made short work of a big clog. The best part was No Bill. I ... read more
Business response:
****, thank you for your feedback. It is wonderful to hear that you had such a good experience with us and Mo from ***** *********- Eugene
I have never signed up for homeserve , yet somehow they were able to debit my bank account on a monthly basis , have called multiple times to put and end to this , with assurances by homeserve that "said" policy will be canceled, only to find out my checking account is still being charged , ongoing for 3 months now
Business response:
****** thank you for taking the time to share feedback. We would like to speak to you about this to find out more about what happened and see if we can assist. A specialist from the Office of The President will reach out to you soon. Have a good day! - Eugene
Brad did great, Only issue was the message he got that come from the call I placed to Home Serve, was a clogged drain, vs what we told them the drain pipe in tub was leaking. This I believe was due to the automated phone system that forces you to give a reason for the call but only allows you to select from a list, not actually tell them the problem. So he had to come back with the repair items he needed. Not his fault.
Business response:
*******, thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. We appreciate the note about the automated system and how it impacted the actual repair process, feedback like this is exactly what we need to make it better. - Eugene
We Were So Delighted With Mike And The Team! **** *** *** ********They Were Professional, Courteous And Cleaned Up Afterwards. We Will Definitely Use The Service Again And Recommend To Our Friends And Family! Thank You Guys! ***** *** *** ******
Business response:
******** thank you for your feedback. It is wonderful to hear that you had such a great experience with us and **** *** *** ********. - Eugene
I had a leak under the sink and the company that was originally going to do the work wasn't able to get here. I called HomeServe and they sent ******* **** ******** They came within 2 hours and completed the work.
Business response:
*****, thank you for your feedback. It is wonderful to hear that you had a good experience with us and ******* **** ********- Eugene
Excellent service, understanding, patience and willingness to work with subscriber. Enjoyable experience and great group of workers. Excellent, excellent and bravo to your entire wonderful staff.
He knew his job, and he did it exceptionally perfect!!! Thank you
Business response:
**********, thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene
I have 7 homeserve plans and i have used all of them at some point since i bought my house in 2015. They are a must have for all homeowners especially if you buy an older home. I had my son get them too when he bought his home as well. The response are next day in most cases and the companies they send out are professional .
Business response:
******* thank you for your feedback and recommendations. It is wonderful to hear that you have had good experiences with us and our contractors. - Eugene
Ed Assessed The Problem, Communicated What He Was Going To Do, And Completed The Work In A Very Professional Manner. Ed Is Excellent And We Hope To See Ed Again For Any Future Needed Repairs.
Business response:
Lawrence, thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is closed now. It will open tomorrow at 8:00 a.m.
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