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Highmark Blue Cross Blue Shield

4.0

About this business

Location details

120 Fifth Ave, Pittsburgh, PA, 15222, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.054 reviews
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Amy Walker McKay's profile image
Amy Walker McKay 
5 years ago
Lauryn Irene's profile image
Lauryn Irene 
5 years ago

So Highmark changed my health insurance plan and never notified me of any changes. I never authorized this and/or never had knowledge of any changes for 2020. My medicine went from being $14.00 a month to $50.00 a month. My premium is over $400.00 a month. My copays are $90.00 a month and my other asthma meds are $80.00 a month times 2, so really $160.00 a month because I need 2 different ones. So I am here to tell Highmark that I am not made of money and I do not how or why a health care company can just change your healthc... read more

Amy Grubbs McHugh's profile image
Amy Grubbs McHugh 
5 years ago

Our daughter needs timely surgery. I called our local store and they only work on sales (aka new clients to take your money). We spend a significant amount of money with you every year. Yet you are not open on Saturdays nor will you provide customer assistance at our local Highmark store (unless we want to purchase insurance). This is very disappointing-your company clearly does not care about our health or business. 

Katheryn Labosky's profile image
Katheryn Labosky 
5 years ago

horrible record keeping horrible customer service nothing ever resolved 

Sandra Kaufer's profile image
Sandra Kaufer 
5 years ago

I have been trying to speak to someone at Highmark for 4 hours. You denied a 73 year old woman surgery because of 10 days arbitrary date. She is in pain, sleeping in a recliner for two months and unable to do basic tasks. She would have to wait for almost three months to get another surgery. If she has a heart attack because of this it is high marks fault. I will video this and send it to any. Media outlet possible!! It is in essence elder abuse. Why bother with health insurance with your company. SHAME 

Nan Burti's profile image
Nan Burti 
5 years ago

I am a widow (from suicide) who has had insurance with Highmark. I have paid all my bills in a timely fashion and maintained my insurance with Highmark for several years. January first of this year, my health insurance was dropped by Highmark for no apparent reason. I paid my December payment and was waiting for my bill for January when I found out I didn’t have insurance from a therapist. I have called multiple times to try to get it reinstated and everyone says they will reinstate it, but it has not been reinstated. One of... read more

Katie Sinclaire's profile image
Katie Sinclaire 
5 years ago

Please see my posts on various Highmark social media sites. Highmark has now twice denied and delayed by no approving scans necessary for my husband who has cancer. His oncologist orders the scans, Highmark employees (who by one of his doctors has been characterized as "the most incompetent person who's in charge of the No button") deny it. Eventually the first scan go approve but we lost time and in the case of cancer that is the worst thing that can happen. It's as if Highmark employees didn't care or did not understand th... read more

Ron Jacobs's profile image
Ron Jacobs 
recommend  Recommended
5 years ago

Had a problem with a claim and Highmark helped me quickly resolve the problem. Highly recommend Highmark for your Medicare Insurance needs. 

Sherwood Allen's profile image
Sherwood Allen 
recommend  Recommended
5 years ago

💞💞💞 there are at least 4,000 beautiful women working at Highmark if they can't make you well you might as well die 

Frequently asked questions about Highmark Blue Cross Blue Shield

How is Highmark Blue Cross Blue Shield rated?

Highmark Blue Cross Blue Shield has a 4 star rating with 54 reviews. 

When is Highmark Blue Cross Blue Shield open?

Highmark Blue Cross Blue Shield is closed now. It will open at 8:00 a.m. 

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