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Highmark Blue Cross Blue Shield

4.0

About this business

Location details

120 Fifth Ave, Pittsburgh, PA, 15222, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.054 reviews
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Bryan Hicks's profile image
Bryan Hicks 
4 years ago

your latest commercial with the cat sucks 

Kelley Maura Best-Biagioli's profile image
Kelley Maura Best-Biagioli 
4 years ago

They are not in network with any of the orthopedic surgeons I need to see and gave me a list of doctors on the provider list I cannot get in in with for 3 weeks after having a surgery cancelled 3 days prior to surgery. They make plans that doctors don’t accept if you go out of the area and offer no out of network benefit. I would have been better off being on welfare insurance that gets everything covered. 

Business response:

Good Morning Kelley! I am so sorry to hear about the troubles you've experienced. If you need any assistance feel free to send us a private message. ^DS 

Christie A Maldonado's profile image
Christie A Maldonado 
4 years ago

My husband pays a big bill to have this insurance. a month ago we both went thru the process of getting bariatric surgery. A month ago we were approved, but once it came time to schedule the surgery dates, Highmark refuses to stick to its contract and cover the surgery. Instead they want our hospital to run the procedure as an outpatient bariatric surgery with a 2 day follow up, BUT that insurance pct code does not exist! so Highmark is supposed to cover bariatric surgery but won't cover it at all. This surgery is need to sa... read more

Business response:

Hi Christie! Our records show there is a representative looking into this for you. Is there anything we can help you with? ^RN 

Jessica Purzycki's profile image
Jessica Purzycki 
recommend  Recommended
4 years ago

I went from having a $500 deductible and then with NO NOTICE I have an almost $2000 deductible. This happened JUST as I reached my deductible, isn’t that convenient. I am pregnant and now paying for everything out of pocket. So tell me why do I have insurance. I will never go with this company again 

Business response:

Hi Jessica! We are sorry this has happened. Is there anything we can help you with? ^RN 

Randy Bowen's profile image
Randy Bowen 
4 years ago

I ran across a manager here mike hovraluck who is possibly the most dissrespextful man in our pinball groups. he treats people like total trash and is a pathetic human being, I am unsure how you guys decided to hire him. 

Nikki Robison's profile image
Nikki Robison 
5 years ago

This is the most annoying insurance. They want you to call a central number to make an appointment. Which turns into a hot mess. They have an online system but that doesn't work. The app is garbage. For 2 weeks I have been trying to get an appointment...to no avail! The standard corporate BS...we care about your health is exactly that BS! 

Business response:

Good Morning Nikki! I am so sorry to hear about the troubles you've been experiencing. Feel free to call our My Care Navigator team at 888-25-3428 for assistance scheduling an appointment or send us a private message and we'd be glad to have Customer Service reach out. ^DS 

Colleen Judy's profile image
Colleen Judy 
5 years ago

really? raise medigap supplemental policy 18.00 a month for ppl on a limited budget??? in the middle of a pandemic? open enrollment can't come soon enough. telling everyone that has a hm policy...smh 

Rachel Eachus's profile image
Rachel Eachus 
recommend  Recommended
5 years ago

great customer service. great employer 

Diana Rivera's profile image
Diana Rivera 
recommend  Recommended
5 years ago

Wonderful service. Great help. Beautiful People to take your call. Keep Shining and with a smile 😊 

Frequently asked questions about Highmark Blue Cross Blue Shield

How is Highmark Blue Cross Blue Shield rated?

Highmark Blue Cross Blue Shield has a 4 star rating with 54 reviews. 

When is Highmark Blue Cross Blue Shield open?

Highmark Blue Cross Blue Shield is closed now. It will open at 8:00 a.m. 

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