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Hertz Car Rental
- Transportation Services
- Jackson, WY
About this business
Location details
1225 WY-22, Jackson, WY, 83001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 10:00 p.m. |
First, I APOLOGIZE for my wife's language, before she walked out. My wife set up reservations (which was very disorganized). She had to call back to get a confirmation number. They told her the rate, and said to be there by 11:30am today, because they closed then. She called this morning to confirm, they had a suv, and we were headed that way (office on Madison Blvd), stated it would be there before 11:30. My wife is going on a trip with her mother and aunt, which may be her mother's last trip (elderly). Got there 11:15, no ... read more
They are the WORST rental car company in the USA! I reserved a rental just the small economy vehicle 5 days in advance for a week and got a reservation number put in my card information to "pay for it now" and supposedly save money that way. However the day of my reservation I called to confirm before going to pick up the car seeing as the money wasn't taken out of my account 5 days prior like it was supposed to have been and they tell me I can't get a car there is none available and they couldn't tell me why it would allow ... read more
NO customer service. The car died an hour after picked up. Hertz did NOTHING to help the situation. We PAID for Lyft to bring us back to the airport and were not even reimbursed for that. Hertz has been completely unresponsive.
After my daughter reserved a car a month before arriving she got to the airport at 1:00 am and was told they had no more cars available. She would have to wait around for 3 to 4 hours until they got more cars Or take an Uber to Naples and come back to Fort Myers airport the following day I have tried to contact customer service via phone and they told me that wasn't their department I needed to contact customer car. I emailed customer care and nothing has been resolved as of yet. They asked for a booking number which I gave ... read more
Reserved a van a month ago in March 2022 for pick up on April 19, 2022 at the Hertz location on Miles Rd in Bedford Hts Ohio. Already paid for it online .. when I came at 9am to pick it up the office attendant said none were available and made no attempt to contact me prior or assist in finding another van/truck at another Hertz location. I was moving and needed a van asap .. she told me to go to UHaul .. so I did and got a truck an hour later. Warning don't rent from here because they probably won't have a vehicle even thou... read more
What a rip-off! Do NOT use this company. We rented a car from them for a business trip. It took us two hours to finally find an attendant at the Nashville airport and pushed our reservation up one day, from 4/2 to 4/3. We returned it at 6:45 AM which was the day following our reservation date. That gave them reason to change the reservation charges for daily rates 100% ! They would not work with me at all and just said it was company policy. I WILL NEVER RENT FROM THIS COMPANY AGAIN!!!
DO NOT GET A RENRAK FROM MCO AIRPORT IN ORLANDO FLORIDA! I had already pre ordered on line. When I first got there a lady attuide was so UNPROFESSIONAL! I asked for a manager who seem to apologize for his employer behavior and continued with the check out. As I pulled out of the airport to get on the highway with my family in the truck. Trying to stop at a stop light the BREAKS GAVE WAY! (YES NO FREAKING BREAKS!) WE HAD TO GO BACK WHEN WE DID OH THE TREATMENT that I and my family received was horrible scary and just nasty.... read more
After pre-paying for a car rental for our coach for an out of town meet, the car died after reaching his first destination from the airport (William P Hobby in Houston, TX). He was then told to buy a battery for the car to see if that helped! For their own car! He did not do this. They refused to send a replacement car, told him to use Lyft and he would be reimbursed. This was in January of 2022. We have received no reimbursement for the car he could not use for the time rented nor the Lyft he needed to use to get back to th... read more
I booked a car through hertz website. The branch was closed the time of picking.up the car (changed working hours). The day before I received an email to confirm pick up time and place. The booking was cancelled by hertz. I called customer services on Saturday and I tried to.pick up a car from another branch, but could not do it with out a new booking an extra $250. I had to rebook paying $600 for 4 days instead of $450 for 6 days. Hertz did not take responsibility for lack of communication and overcharged me as well as I lo... read more
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 1.3 star rating with 1,831 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is closed now. It will open at 7:00 a.m.
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