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6324 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I just bought my car recently with Joey and Carlos. They were both so pleasant. They made sure I get the right deals and explained the car features well. Thank you very much! 5 star definitely!
Business response:
Hi Joy, thank you so much for your positive comments about Heritage Toyota Catonsville! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Catonsville!
I bought my third Toyota from Heritage. Since then, I have been going here for service. Why I go to Heritage Catonsville for Service? 1. I like the area. I take the shuttle. I plan my day. 2. There is a car wash. 3. Dedicated Customer Service phone number that will set you up for Service appointment and email / text you reminders. 4. The Outstanding Managers 5. The Hardworking Staffs 6. The lobby with free Wi-Fi & water, clean restroom I can tell you that the General Manager is the most customer service oriented person I hav... read more
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Toyota Catonsville! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Made an inquiry to Toyota Catonsville about a 2021 Supra after hours through cargurus and the very next morning i had recieved a reply from Matthew Kafka. From start to finish Matt showed impeccable drive and motivation to help me through the process even after the process to assure all my questions were answered. I highly recommend Matt Kafka and Heritage Toyota Catonsville if you’re ever in the market for a car.
Business response:
Matt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Toyota Catonsville. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Catonsville!
Heritage Toyota of Catonsville is an excellent car dealership the staff all work together to provide such outstanding service. Extremely helpful, ensuring you've been taken care of. Extra thanks to Vickey, she is a wonderful asset to the sales team!
Business response:
Dianna, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
That ur sales guy by the name of Dave Day is a great sales man
I am enjoying my second toyota Hylander. Service is good. The service managers are very pleasant 4. Especially Chuck and Robin. The only thing I miss is loaner car service. They discontinued it when I bought the new car. Have all a Toyota’s discontinued this service?? This might be my last Toyota.
Business response:
Barbara, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions, we will be more than happy to assist you! Safe travels!
David Day has taken care of us for years. Husband and I only come to this location! absolutely best service every time. We purchased the new 2020 Camry and love it!! 5 stars ⭐⭐⭐⭐⭐
Business response:
Nessa, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
The dealership is clean, and offers complimentary wifi and beverages. The Service Advisors are very helpful, courteous and knowledgeable. Mr. James Akinola is a great Sales Consultant. I look forward to buying from him again, soon. I've been a customer for nearly 20 years, and see no reason to go elsewhere!
Great Service and Friendly staff.
Heritage Toyota Catonsville has a 4.3 star rating with 5,567 reviews.
Heritage Toyota Catonsville is open now. It will close at 9:00 p.m.
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