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Hennessy Cadillac
- Car Dealers
- Duluth, GA
About this business
At Hennessy Cadillac, we're more than just a Cadillac dealership. We provide an "Exceptional Cadillac Ownership Experience." For more than 50 years, Hennessy has been Metro Atlanta's leader in luxury vehicle sales, leasing, and service. This tradition began in 1964 by Robert Hennessy, when he opened Hennessy Cadillac in the heart of Buckhead. The store was later relocated to Duluth, where we remain today. Three generations and 10 locations later, the Hennessy legacy is still full of passion. We pride ourselves on unparallele... read more
Location details
3377 Satellite Blvd, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Since buying our car from Land Rover Gwinnett, we have had constant (eight instances) problems with erroneous warning indicators (coolant level low, etc.). In one instance, when I picked up the car after "repair" of a fault light, it appeared again after only driving a few miles. **** year, the "Check Engine Light" came on. The problem was diagnosed as the timing belt needed replacement. At the time, a courtesy vehicle was not available, so we rented a car for $426. Land Rover **************** refused to reimburse us the ful... read more
Business response:
************, thank you for taking the time to share your concerns -- we sincerely regret to hear that about the frustrating ownership experience you've had so far and understand your frustration. We've been informed that you have been in contact with our Management Team since this feedback was left and that your vehicle is being towed to our shop today. Please do not hesitate to contact our General Manager (*****************) directly if any further concerns arise.Sincerely,The Hennessy Jaguar Land Rover Gwinnett Team
Hennessy Honda does bad business. Sale price is a scam. Our salesperson ****** and the Sales manager presented an offer that was Online Sales price PLUS 3 "optional" services that were not really optional. The 3 supposedly optional services had to do with warranty services and GPS. These line items clearly began with "optional" and totalled over $2500. However when I asked for these optional services to be removed, ****** and the sales manager told us how they invested alot of money into the car and needed to make money. Thi... read more
Business response:
*******, I appreciate you taking the time to give us this review and sharing your concerns. I would be happy to speak with you about your experience at our dealership, so that I may address and hopefully relieve any negative feelings you have. I look forward to hearing from you at your earliest convenience.Best,**************** General Sales Manager ******************************** **************
I bought a Used car from Hennessy Lexus on Peachtree Ind. Blvd on October 14 of this year. They gave me a Dealer Tag to drive the vehicle and told me not to get pulled over. The dealer is still unable to provide a Title to the ************ that provided financing. It is now November 29th and they are still unable to provide title. The dealer keeps saying next week, but next week never comes. It is clear they did not have title to the vehicle when they sold it to me. I have been by the dealer several times to check on the pro... read more
These review platforms should make it possible to leave stars in the negative!!!**Copy and paste this link and see all of the options that they have listed for this vehicle.https://www.jaguarnorthatlanta.com/wholesale-used/Land+Rover/2022-Land+Rover-Discovery+Sport-66db3fd40a0e094a1f1e525c86a2de2c.htm?utm_source=cargurus.com&utm_medium=referral&utm_campaign=cargurus_listings I was "verbally" told by the salesman at Land Rover, North Atlanta that the options were indeed on the vehicle. I confirmed with him that the "activity ... read more
Business response:
Thank you for bringing your concerns to our attention. We value our customers greatly and are incredibly sorry to hear that your recent experience with us does not reflect this. Our team welcomes the opportunity to connect with you directly; at your earliest convenience, please call ************ and request to speak with our General Sales Manager, ***************************. Sincerely,The Hennessy Jaguar Land Rover North Atlanta Team
Horrible company. During the test drive the sales person was so nice and accommodating. Not pushy like the other dealerships I had been to. Things fell apart after the sale. I was not shown how to use the car. I literally had to stop a stranger with the same car in the Kroger parking lot to show me how to fold the side mirrors. There actually is a technique to it.They recorded the wrong email address and phone number after I told them my correct email twice. The car was delivered to me not thoroughly cleaned. The salesperson... read more
Business response:
******, we're truly sorry to hear this feedback from you - we clearly missed the ***** No customer should walk away feeling as though things fell apart after the sale. We understand that our General Manager *************************** attempted to make contact during the week of 11/14; if you have yet to speak with him, please call ************ and request to directly. Sincerely,The Hennessy Buick GMC/Mazda Team
Horrible company. During the test drive the sales person was so nice and accommodating. Not pushy like the other dealerships I had been to. Things fell apart after the sale. I was not shown how to use the car. I literally had to stop a stranger with the same car in the Kroger parking lot to show me how to fold the side mirrors. There actually is a technique to it.They recorded the wrong email address and phone number after I told them my correct email twice. The car was delivered to me not thoroughly cleaned. The salesperson... read more
Business response:
******, we're truly sorry to hear this feedback from you - we clearly missed the ***** No customer should walk away feeling as though things fell apart after the sale. We understand that our General Manager *************************** attempted to make contact during the week of 11/14; if you have yet to speak with him, please call ************ and request to directly. Sincerely,The Hennessy Buick GMC/Mazda Team
**************** and Professionalism...all time low. Wish I could have left a rating of **** stars. My husband and I have purchased many cars and this by far was the worst experience ever. We went to the dealership to test drive a car and decided we wanted to purchase. The very next day, our credit union sent over a check for the full amount of the vehicle. At 10:00 pm the same day, someone from the dealership sent a text message asking if we were still interested in purchasing (what dealership texts someone at 10:00 pm - so... read more
Zero stars is what I would like to leave. The customer service is absolutely abominable. NO one answers the phones or returns calls. The finance department is typical pushy fast talkers, pushing products that are over priced. My personal experience involved finding a car online, having my credit checked and approved ... and then the nightmare began. I was pushed to send down payment by wire on a vehicle that needed repairs and parts that had to be ordered. (Everyone nowadays have shipping delays). After receiving a an intern... read more
Business response:
*******, thank you for taking time to bring your concerns to our attention. We're so sorry to hear this feedback from you. Our management team welcomes the chance to connect with you directly and provide an explanation. At your convenience, please call ************ and ask to speak with our General Sales Manager, ****************************Sincerely,The Hennessy Jaguar North Atlanta Team
This dealership, from the salespeople, to the service department , up to the ** are less than ethical and assume customers are ignorant, especially women.2nd issue with this dealership. Purchased a car April 2022. Salesperson was *****. Problems with brakes. Took back twice to address and falsely informed by the service manager ****, on the second return, that all brake pads were replaced. Brakes continued to squeal and was told to drive for several hundred miles to wear off the newness. Brakes continued to squeal, so bad th... read more
Frequently asked questions about Hennessy Cadillac
How is Hennessy Cadillac rated?
Hennessy Cadillac has a 4.5 star rating with 2,285 reviews.
When is Hennessy Cadillac open?
Hennessy Cadillac is open now. It will close at 7:00 p.m.
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