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Hendrick Toyota Concord

4.7

About this business

Hendrick Toyota Concord proudly serves customers in the greater Concord area with a variety of new and used Toyota SUVs, cars, and trucks. Our dealership has an extensive inventory selection for you to choose from, and our knowledgeable sales team is more than happy to help you find exactly what you’re looking for. Shop some of our most popular models like the Toyota RAV4, Highlander, Corolla, Tacoma, and more! Our Concord Service Center is here to maintain your vehicle with routine oil changes, tire rotations, and mor... read more

Location details

7670 Bruton Smith Blvd, Concord, NC, 28027, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 8:00 p.m.
Sat6:00 a.m. to 8:00 p.m.
Sun1:00 p.m. to 7:00 p.m.
4.712,090 reviews
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Heather Taylor's profile image
Heather Taylor 
recommend  Recommended
4 years ago

Very professional, No pressure people friendly very understanding of customers want's they will do their best to Satisfy their customers.... 

Business response:

Hi Heather thank you for taking the time to leave us this great feedback of your recent car-buying experience with us! We are so glad to hear that our team was able to go above and beyond your expectations. We appreciate your continued loyalty to our store. Please don't hesitate to reach out to us if you ever need anything else. Vernita, Customer Relations Manager 

Brenda L Hudson's profile image
Brenda L Hudson 
recommend  Recommended
4 years ago

Todd Moore was very knowledgeable and helpful in demonstrating and assisting me in driving the Toyota RAV4. I chose to buy the new 2020. Todd assisted and answered any questions I had. I recommend Todd Moore to assist with your car shopping 

Business response:

Thank you very much for taking your time to give us such great review, Brenda! We work really hard to make sure every single one of our customers receive the best customer service. We are happy to see that reflected on your sales experience with Todd Moore. Vernita, Customer Relations Manager 

Stan Fitzenrider's profile image
Stan Fitzenrider 
recommend  Recommended
4 years ago

Excellent service. In on time and out on time. Friendly staff! 

Business response:

Hello Stan, Thank you for the positive feedback! We try very hard to provide a stress-free experience for our customers by getting them in and out in a timely manner. We look forward to seeing you again soon. Vernita, Customer Relations Manager 

Josefina Ortiz's profile image
Josefina Ortiz 
recommend  Recommended
4 years ago

Me encanta el buen trato con que me reciben chelly Rivera es una excelente persona muy atenta y después del trato aún se toma tiempo para preguntar si todo marcha bien; mis carros que eh comprado ahí me dan un excelente servicio 

Business response:

¡Muchas gracias por tomarse el tiempo para brindarnos una excelente reseña! Trabajamos muy duro para asegurarnos de que cada uno de nuestros clientes reciba el mejor servicio, estamos felices de ver eso reflejado en su experiencia de ventas con Shelly Rivera. Esperamos volver a verte pronto. Vernita, Customer Relations Manager 

LaTanya Gallman's profile image
LaTanya Gallman 
recommend  Recommended
4 years ago

Stephanie gave great customer service. 

Business response:

Hello La Tanya, we're happy you found Stephanie to be so supportive during your service experience here at Hendrick Toyota Concord. We do hope we can be of assistance in the future. Vernita, Customer Relations Manager 

Eyevan Cisco's profile image
Eyevan Cisco 
4 years ago

The service department is out to make money by offering you things you don’t need. I’m ending my business there for good. 

Business response:

Iván Cisco, At Hendrick Toyota Concord we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call me on my direct number, 704-979-7613. We look forward to hearing from you soon. Vernita, Customer Relations Manager 

Kam Spencer Waller's profile image
Kam Spencer Waller 
recommend  Recommended
4 years ago

Seamless transaction. Courteous and efficient staff! Chris Haynes was very knowledgeable and took great care of me. Thank Hendricks 

Business response:

Thank you for the post, KAm. We are happy to see that you enjoyed your service visit at Hendrick Toyota Concord with Chris Haynes. We look forward to your next visit. Vernita, Customer Relations Manager 

Nancy Ruth Romero's profile image
Nancy Ruth Romero 
recommend  Recommended
4 years ago

The check -in was quick and efficient. The service provided was excellent. Great experience. Thank you to Jessica and Steve Spooner !! 

Business response:

Nancy, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Concord. with Jessica and Steven. We can't wait to see you again. Vernita, Customer Relations Manager 

John Terrie Grimes's profile image
John Terrie Grimes 
recommend  Recommended
4 years ago

I have always had a great experience at toyota Concord. A special thanks to Brad for always giving great service and good advice about my car 

Business response:

Thank you very much for taking your time to give us such great review! We work really hard to make sure every single one of our customers receive the best service and we are happy to see that reflected on your service visit with Brad. We hope to see you again soon. Vernita, Customer Relations Manager 

Frequently asked questions about Hendrick Toyota Concord

How is Hendrick Toyota Concord rated?

Hendrick Toyota Concord has a 4.7 star rating with 12,090 reviews. 

When is Hendrick Toyota Concord open?

Hendrick Toyota Concord is closed now. It will open at 6:00 a.m. 

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