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Hendrick Toyota Concord

4.7

About this business

Hendrick Toyota Concord proudly serves customers in the greater Concord area with a variety of new and used Toyota SUVs, cars, and trucks. Our dealership has an extensive inventory selection for you to choose from, and our knowledgeable sales team is more than happy to help you find exactly what you’re looking for. Shop some of our most popular models like the Toyota RAV4, Highlander, Corolla, Tacoma, and more! Our Concord Service Center is here to maintain your vehicle with routine oil changes, tire rotations, and mor... read more

Location details

7670 Bruton Smith Blvd, Concord, NC, 28027, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 8:00 p.m.
Sat6:00 a.m. to 8:00 p.m.
Sun1:00 p.m. to 7:00 p.m.
4.712,090 reviews
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LuAnn Peeler's profile image
LuAnn Peeler 
recommend  Recommended
4 years ago

fast and convenient service dept. always a great experience! 

Business response:

Luann , We strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord. We hope to be of service to you again in the future. Vernita, Customer Relations Manager 

Brittany Chastain's profile image
Brittany Chastain 
recommend  Recommended
4 years ago

Great experience! We have purchased three vehicles from Amanda and she is always amazing. Very knowledgeable and patient, she truly wants to make sure her customers get what they want. If you are in the market I would definitely recommend paying her a visit! 

Business response:

Thank you very much for taking your time to give us such great review, Brittany! We work really hard to make sure every single one of our customers receive the best sales experience. We are happy to see that reflected on your visit with Amanda Gilliland. We hope to see you again soon. Vernita, Customer Relations Manager 

Lawiswis Kawayan's profile image
Lawiswis Kawayan 
recommend  Recommended
4 years ago

Awesome!!!! But got confusing bill on my Honda Pilot,,, 

Haley Honeycutt Greer's profile image
Haley Honeycutt Greer 
recommend  Recommended
4 years ago

My experience with Hendrick Toyota was one of the best car buying experiences I’ve had to date. TJ was an awesome salesman, straight forward and very helpful. I will definitely be going straight to him and Hendrick Toyota for my future car buying needs. 

Business response:

Haley Honeycutt Greer, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Vernita Customer Relations Manager 

Mahalia GodsChild's profile image
Mahalia GodsChild 
4 years ago

My car was vandalized while in their care to be repaired and they won’t take any responsibility!!! Called told me over the phone my car had been vandalized and I need to contact my Insurance??? WHAT ! Nor can they tell me what the heck happened!!! Stated they have no cameras ???? Want me to file it on my insurance!!! BS !!! I’ve purchased 2 brand new cars from them to be dealing with this foolery!! they were very rude and seemed to careless about me or my car let alone the vandalism!!!! I’m hiring an attorney!! Travis the so... read more

Business response:

Mahalia, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact me on my direct number, 704-979-7613. Vernita, Customer Relations Manager 

Kaela Hill's profile image
Kaela Hill 
recommend  Recommended
4 years ago

Quick and easy. Very friendly. Top notch customer service. Great deal on the car. 

Business response:

Kaela, Thank you for your kind words! We aim to provide a stress-free experience for our customers, and to make the process as smooth as possible. We're happy to hear that this was the case for you. We hope you enjoy your new vehicle. Vernita, Customer Relations Manager 

Jose Rodriguez's profile image
Jose Rodriguez 
recommend  Recommended
4 years ago

Kevin in Sales & Mike in Finance Dept. we’re very helpful, no pressure, explained everything and answered all my questions...... A+ and very happy with my purchase of The Highlander 

Business response:

Hi Jose, Thank you very much for a great review! It make us happy to receive your compliments and appreciation. We are glad to know that Shelly Rivera and Mike Carpentier had earned your business. We look forward to see you again. Vernita, Customer Relations Manager 

Wendy Shive Eidson's profile image
Wendy Shive Eidson 
recommend  Recommended
4 years ago

Brad Treece explained what services were available, answered my questions and kept me informed of progress. Always great service and customer service with Hendrick. 

Business response:

Thank you very much for taking your time to give us such great review, Wendy! We work really hard to make sure every single one of our customers receive the best service, we are happy to see that reflected on your last service visit. We hope to see you again soon. Vernita, Customer Relations Manager 

Sallie Mayfield's profile image
Sallie Mayfield 
recommend  Recommended
4 years ago

Service department offers great customer care. Ryan always makes himself available to answer questions and makes sure I’m pleased with service. Sallie Mayfield 

Business response:

Hi Sallie, thank you for taking the time to leave us this great feedback of your recent service experience with us! We are so glad to hear that our team was able to go above and beyond your expectations. We appreciate your continued loyalty to our store. Please don't hesitate to reach out to us if you ever need anything else. Vernita, Customer Relations Manager 

Frequently asked questions about Hendrick Toyota Concord

How is Hendrick Toyota Concord rated?

Hendrick Toyota Concord has a 4.7 star rating with 12,090 reviews. 

When is Hendrick Toyota Concord open?

Hendrick Toyota Concord is closed now. It will open at 6:00 a.m. 

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