Hendrick Collision North's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Hendrick Collision North

2.4

About this business

Specialties Hendrick Collision Chevy Kansas City is filled with some of the region's most captivating destinations and spots of interest. Known for its jazz and barbecue, Kansas City comes alive in its downtown, historic 18th & Vine Jazz District. Fans gather at Arrowhead Stadium for the NFL's Kansas City Chiefs, Kauffman Stadium for the MLB's Kansas City Royals, and Sprint Center for various artists and entertainment. Kansas City also hosts attractions including premier Midwest racing facility Kansas Speedway, Worlds of Fun... read more

Location details

9300 NW Prairie View Rd, Kansas City, MO, 64153, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
2.4195 reviews
Select a rating
CODY E's profile image
CODY E 
5 years ago

0 OUT OF 5 STARS. WORST DEALERSHIP EVER. TOOK 54 DAYS TO GET TITLE FOR A CAR WE PAID CASH FOR. DEALERSHIP NEVER KEPT US INFORMED, WE HAD TO CALL THEM EVERY TIME. FINALLY GOT LEXUS CORPORATE INVOLVED. 

Chris K's profile image
Chris K 
5 years ago

Purchased a used car from them, got it home, and it was missing some of the advertised options on the car. Lexus of ********** kept giving me the run around, so I contacted the corporate office using the Hendrick Cares support, and they put me back in contact with the dealership that I was having issues with. Had I known they didn't care, I wouldn't have wasted my time reaching out to them, getting a claim number, and contact information for them. I would have been better off calling their receptionist desk and asking to be ... read more

Business response:

We apologize that Mr. ****** was not happy with the resolution. Our Client Care department serves a a median between the dealership and the customer. The goal is for the dealership to resolve the issue within reason. Our Corporate Office does not negotiate pricing or handle the inner workings of a deal. In this particular case, we believe that the dealership was fair with their offer to resolve. We do care about all of our customers and we apologize that Mr. ****** feels this way. 

Jim's profile image
5 years ago

They will say whatever it takes to sell you a car. We purchased a brand new 2019 Z06 on December 26, 2019. We drove it off the parking lot and got onto the hwy and noticed it had a shake in it (when you buy these corvettes they have you drive like cars to keep the miles down on the original car) and called them to tell them about it. They told us to drive it 1,000 to 1,500 miles as it is probably due to it sitting and if it was still there take it in that they would take care of it. We asked if it was anything dangerous that... read more

Jerry C's profile image
Jerry C 
5 years ago

They will tell you anything to get you to come in and then try to rip you off so people if you go there take a calculator they advertise low prices on internet and then try to charge you 10 to 20 thousand over the internet price 

Chris C's profile image
Chris C 
5 years ago

I was a victim of the old bate and switch told the car was in and showed up the car was not there I was told sence I was a great loyal customer that I would be up grade to a LZ2 well they bring me a LZ1 ok I drive it and told them I would like to do a deal on it after waiting 6 hours they say o if we had the car u was looking for the first time we could do the pay ment your looking for but this car dont have the rebates and its hier I don't ask for upgrade just told I would get it. Then next day tiffany calls said she will t... read more

Sandy N's profile image
Sandy N 
5 years ago

Harassing me with phone calls even though i never answer the phone nor have i returned a call. 

Ben S's profile image
Ben S 
5 years ago

Avoid service center. Not upfront about costs, extra maintenance, add ons, or time estimate. 3 hours longer than expected, 1.5 hours late. Quoted 1,000$ than other local dealership. Waste of time and $. 

Richard N's profile image
Richard N 
5 years ago

"BUYER BEWARE" They do the bait and switch. They advertise a price for a vehicle all over the internet then when you get there they tell you the price is only if you qualify for certain rebates. No where on ******** or ********** does it yes anything about this. It just states what the price is. They tried this to me over the summer. I went to walkout and then they honored the pricing. Now we are looking for a new vehicle for my wife and they tried the same BS. I'm done trying to deal locally. Going back to when I purchased... read more

Rashard A's profile image
Rashard A 
5 years ago

The jaguar dealership of ********* is awful. I've had nothing but problems from this car. For my car to be a 2018 it runs like a 1995 model. Now to top it off, I'm stranded on Christmas and can't get in touch with anyone from the dealership, not event the chat team can contact them 

Frequently asked questions about Hendrick Collision North

How is Hendrick Collision North rated?

Hendrick Collision North has a 2.4 star rating with 195 reviews. 

When is Hendrick Collision North open?

Hendrick Collision North is closed now. It will open at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com